jazz aspen snowmass

Ticketing

Ticketing

What type of passes are available?2023-11-17T12:56:53-07:00

Currently only 3-Day general admission, Deck & VIP Passes are available. Single day tickets will go on-sale at a later date if available.
What is the JAS Deck?2024-02-15T12:00:53-07:00

JAS Deck are three-day passes that are a General Admission lawn upgraded experience. The private areas (detailed below) are located at the far-end of the General Admission lawn. Ticket holders have access to all of the General Admission areas in addition to the following benefits:
  • Includes a transferable wristband or single day ticket good for entrance to the JAS Deck & General Admission access.
  • Deck passes include nightly grilled fare, complimentary beer, wine and daily specialty cocktail, private bars and restrooms.
  • The JAS Deck does have lounge areas and table seating, but it is on a first come, first serve basis. Your ticket does not guarantee you a seat.
  • Please note: The Deck is located at the back of the Main Field & does not include stage-front viewing. Ticket holders may access the Standing Room Only (SRO) section shown above in the General Admission lawn area.
How are Deck Passes different from VIP passes?2023-11-17T12:57:27-07:00

The JAS Deck is an elevated GA experience and is not considered a VIP Pass. Deck Pass Holders need to enter through the Main Festival Entrance and not the Donor (VIP) Entrance. Deck Passes do not include parking or access to the VIP Section of the event.
VIP Tickets come in the following levels: Silver, Gold SRO and Gold and each ticket has a portion that is tax-deductible. VIP Pass Holders have access to the exclusive JAS Donor (VIP) Tent where there is a separate Donor (VIP) Entrance, daily grille fare, premium open bars, live cooking stations, Standing Room Only (SRO) sections in front of the stage, reserved seating for Gold Pass Holders or open seating for Gold SRO and Silver Pass Holders and option to purchase a parking pass.
Learn more by clicking on the “Donor Tickets” tab above.
What do VIP tickets get me?2023-11-17T12:58:39-07:00

Donor passes offer an out-of-this-world VIP experience, including:
  • All-inclusive, chef-driven catered cuisine and live cooking stations
  • Open bar with premium cocktails
  • Private elevated and tented areas separate from the General Admission access
  • High-top and banquet tables with chairs and comfortable views of the stage
  • Option to purchase a parking pass
  • A tax-deductible portion included in the ticket price
For more information and to purchase passes, see the “Donor Tickets” tab above or call the JAS office at (970) 920-4996.
Can I upgrade my tickets? How?2023-11-17T12:59:25-07:00

Yes, if upgraded tickets are available. You can call the JAS Offices anytime during regular business hours (M-F 9 am – 5 pm) at (970) 920-4996 and we can help you upgrade.
PLEASE NOTE:
• If you are upgrading from GA or JAS Deck to VIP you will be issued a full refund from those tickets and then charged the full amount of the VIP tickets.
• If you would like to only upgrade one day from your 3-Day Pass, we will release your 3-Day Pass and charge you single-day prices for the other days of the festival.
Can I buy tickets day of?2023-11-17T13:00:04-07:00

ONLY IF THEY ARE AVAILABLE! Buy early! Tickets have been selling out in advance over the last four years!
When will I get my tickets?2024-03-19T11:41:47-06:00

GA/Deck
AXS Mobile ID:
Estimated to be sent out before the start of the summer. You will receive an email informing you your tickets have arrived in the JAS App Standard Mail: All standard mail tickets will be sent out approximately two weeks prior to Labor Day Weekend

Will Call:
Will Call will be open at the festival site daily starting at noon on Friday, August 30th, 2024.

VIP
All tickets will be sent via email, including your parking passes, starting in early August.

How can I update my ticketing info?2023-11-20T15:39:05-07:00

You can call the JAS Office at (970) 920-4996 during regular business hours (M-F 9am –5pm MST) and we can assist you with updating any ticket info
Can I sell my tickets?2024-03-19T11:40:23-06:00

Yes, you can sell your tickets, we highly recommend using the AXS Mobile Re-Sell marketplace via the JAS Aspen Snowmass App for the most efficient and safe way to complete the transaction. Please visit the AXS Mobile ID FAQ to learn more.

***BLIND FAITH PASSES ARE NOT AVAILABLE FOR RE-SELL. THEY ARE TRANSFERABLE ONLY, DUE TO THE VERY DISCOUNTED PRICE***

Can I give my tickets to a friend? How?2023-11-20T15:49:24-07:00

Yes, you will be able to transfer your tickets over to anyone you like via the Ticket section in the JAS Aspen Snowmass App. You simply send the tickets to your friend or family member’s AXS email and they will instantly have access to those tickets. Please visit the AXS Mobile ID FAQ to learn more.

Where can I buy sold out tickets?2023-11-20T15:52:41-07:00

The only JAS approved and guaranteed way to purchase Labor Day tickets are through the AXS Mobile ID marketplace via the JAS Aspen Snowmass App. Please visit the AXS Mobile ID FAQ to learn more.

Where will the ticket box office be and what are the hours?2024-02-15T11:47:02-07:00

The Will Call office locations and hours are (subject to change):

  • Friday, August 30th – Sunday, September 1st: 12pm –9 pm at the Festival Entrance
What do I need to get my tickets from Will Call?2023-11-20T15:54:26-07:00

Your ID and the credit card used to purchase the tickets.
What is your refund policy?2023-11-20T15:54:54-07:00

JAS has a NO REFUND/ NO EXCHANGE* policy. Please see here for full details of the purchaser agreement.
*Should JAS have to cancel any event due to Colorado or Pitkin County COVID-related restrictions you will have the option of receiving a refund for your tickets or a credit for future rescheduled events.
Are passes transferable by day/show?2023-11-20T15:55:46-07:00

All 3-Day Passes are transferable by day.
Is there a discounted rate for children?2024-03-18T13:04:17-06:00

NEW FOR 2024: 

All children 8 years and younger are FREE when accompanied by an adult. Children older than 8yo will need to purchase a full-price ticket to the event.
2021-12-15T23:47:32-07:00December 15th, 2021||
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