VOLUNTEERING
- All volunteers must be 16 years old or older to apply.
- All volunteers must submit an application (coming out March, 2024) to be considered for a volunteer position. If accepted as a volunteer, you must complete one shift (6-8 hours each) in exchange for a 1-Day GA festival pass and a festival volunteer t-shirt.
- All applicants must enter credit card information as a guarantee that they will complete their scheduled shifts if accepted as a volunteer. If you fail to satisfactorily complete your scheduled shift, Jazz Aspen Snowmass reserves the right to charge for the equivalent amount of a 1-Day Pass (refer to the ‘I Agree’ section on the volunteer application for more information).
- If you have any questions please email our volunteer coordinator at jasvolunteer@gmail.com – 2024 APPLICATION WILL BE LIVE MARCH 1st.
Donor (VIP) Tickets –PURCHASE YOUR VIP PASS HERE
JAS Aspen Snowmass Donor Passes get you in on the inside track and provide you with outstanding Donor privileges. Donor Passes also help JAS fulfill its mission to bring world-class renowned and emerging artists to its stages. Below is pricing and information for the 2023 Labor Day Experience. For information on becoming a JAS National Council Member please click here or call 970.920.4996 for assistance in purchasing. For General Admission ticket information visit us here.
*Prices available while supplies last*
LABOR DAY 3-DAY SILVER DONOR PASSES
$3,000 pass ($1,500 tax-deduction)/3-Day Two Creeks Parking Pass- $400 ($200 contribution)
*All prices subject to change
- One 3-Day Silver Donor Pass for the Aug 30th – Sep 1st , 2024 Labor Day Experience
- Open seating on the Donor patio and tent behind the gold section seating
- Donor Tent access with afternoon grille fare, open bars, gourmet catered hors d’oeuvres, dinner & dessert
- Access to Silver Lift – raised platform by soundboard.
- Prominent event program listing
- Standing room only access front row to the side of stage left.
- Option to purchase a Two Creeks Parking Pass separately.
FRIDAY AND SUNDAY VIP SINGLE-DAY TICKETS AVAILABLE – $1,500 per day, per pass ($1,000 tax-deductible) – Call the Office at 970.920.4996 to purchase.
Saturday Single-Day NOT AVAILABLE.
LABOR DAY 3-DAY GOLD STANDING ROOM DONOR PASSES
$3,500 per pass ($2,000 tax-deductible)/3-Day Two Creeks Parking Pass- $400 ($200 contribution)
*All prices subject to change
- One 3-Day Gold Donor Standing Room Pass for the Aug 30th – Sep 1st , 2024 Labor Day Experience
- Donor Tent access with afternoon grille fare, open bars, gourmet catered hors d’oeuvres, dinner & dessert
- Standing room only section from 5th – 10th Rows Premium Center Stage Location
- Prominent event program listing
- Option to purchase a Two Creeks Parking Pass separately. *PLEASE NOTE: Parking at this level is now at the Two Creeks Lot with Shuttle to VIP Entrance* All passengers arriving at Two Creeks must have parking option on ticket to receive a shuttle ticket to the venue! Any attendees arriving at Two Creeks without a parking pass ticket will not be allowed on the shuttle.
FRIDAY AND SUNDAY VIP SINGLE-DAY TICKETS AVAILABLE – $1,750 per day, per pass ($1,250 tax-deductible) – Call the Office at 970.920.4996 to purchase.
Saturday Single-Day NOT AVAILABLE.
LABOR DAY 3-DAY GOLD DONOR PASSES – SOLD OUT
$4,200 per pass ($2,700 tax-deductible)/ 3-Day Rodeo Parking Pass – $750 ($450 contribution)
*All prices subject to change
- One 3-Day Gold Donor Pass for the Aug 30th – Sep 1st , 2024 Labor Day Experience
- Reserved table seating in Gold Section behind JAS National Council seating
- Donor Tent access with afternoon grille fare, open bars, gourmet catered hors d’oeuvres, dinner & dessert
- Standing room only section from 5th – 10th Rows Premium Center Stage Location
- Prominent event program listing
- Option to purchase a Rodeo Parking Pass separately, while supplies last.
- Child tickets are available for children 12 & under for $420/per day. One child’s ticket can be purchased for each adult PAID Donor ticket. Child tickets are for standing room only: no reserved seating. Children will have access to the same areas as their paid adult Donor.
Comp adult tickets are not allowed access to discounted children tickets, your ticket will specify comp or paid amount.
For more information or to purchase Donor Passes, contact JAS at 970-920-4996, or by email cisley@jazzaspensnowmass.org
EVENT CANCELLATION POLICY: The cost of each VIP Donor Pass for the JAS June & Labor Day Experience (Gold, Silver, or National Council Membership) includes a fair market value component for admission to the event and a tax-deductible donation, which supports JAS year-round education and programming. In the event that the event is canceled for any reason, only the fair market value (FMV) component will be refunded or credited for future use. The tax-deductible donation will not be refunded under any circumstances, including if the event is canceled, as your donation and tax deduction will be acknowledged (per IRS rules) in the year in which you made the donation. JAS cannot carry forward this donation to the following year under any circumstances. JAS proudly uses the tax-deductible contribution in furtherance of JAS’ mission of music education and performance programming.
If you elect to receive a credit for the FMV to a future event, if the ticket for the future event includes a tax-deductible contribution component or increased FMV, you will need to pay the difference in connection with the new ticket value. For example, if you purchased a ticket to an event for $1,500 that included a $500 fair market value component and a $1,000 tax-deductible donation, if the event is canceled you would be entitled to a refund of $500 or a $500 credit against a ticket for a future event with JAS.
Yes, please see guidelines below:
- All volunteers must be 16 years old or older to apply.
- All volunteers must submit an application (2024 applications will go live on March 1st) to be considered for a volunteer position. If accepted as a volunteer, you must complete one shift (6-8 hours each) in exchange for a 1-Day GA festival pass and a festival volunteer t-shirt.
- All applicants must enter credit card information as a guarantee that they will complete your scheduled shifts if accepted as a volunteers. If you fail to satisfactorily complete your scheduled shift, Jazz Aspen Snowmass reserves the right to charge for the equivalent amount of a 1-Day Pass (refer to the ‘I Agree’ section on the volunteer application for more information).
- If you have any questions please email our volunteer coordinator at volunteer@jazzaspensnowmass.org – 2024 APPLICATIONS LIVE MARCH 1ST
Download the JAS Aspen Snowmass App from your app store on your smartphone. The JAS Aspen Snowmass App has all the most updated information on everything JAS Labor Day, from vendors, artist info, schedules, tickets, contests and more.
JAS Labor Day Experience is located at:
Snowmass Town Park
2000 Brush Creek Road
Snowmass, CO
Each day there will be between 3-5 shows. Before and between the main stage shows there will be smaller bands playing on our side stages located throughout the venue. The JAS Aspen Snowmass App is the best way to get up to date info on when a new band is coming on.
GA/Deck:
Friday: JAS Village Opens @ 4pm, Festival Grounds @ 5pm
Saturday & Sunday: JAS Village Opens @ 1pm, Festival Grounds @ 2pm
VIP:
Friday: 5pm
Saturday & Sunday: 2pm
Shows go until about 9:30pm –10pm each night.
Aspen is approximately 20-30 minutes from the venue depending on weather and traffic. There are many lodging options in town, as well as, many options for dining, activities, entertainment and more. If you choose to stay in Aspen, we will be offering continuous shuttles from downtown Aspen to the venue and back. You can learn more here.
- Basalt/ Willits is approximately 30 minutes “down valley” from the venue.
- Click here for a list of accommodations in Basalt/ Willits. You will need to either drive up and park at the Intercept Lot (at the intersection of Hwy. 82 and Brush Creek Rd.) and take an event shuttle up OR you can take a RFTA bus from Basalt/ Willits up to the event. See bus schedules here.
- Carbondale is approximately 50 minutes “down valley” from the venue.
- Click here for a list of accommodations in Carbondale. You will need to either drive up and park at the Intercept Lot (at the intersection of Hwy 82 and Brush Creek Rd) and take an event shuttle up OR you can take a RFTA bus from Carbondale up to the event. See bus schedules here.
- Glenwood Springs is approximately 70 minutes “down valley” from the venue.
- Aspen/Snowmass Camping information click here
There is no designated RV/ Motorhome camping for the festival. We suggest making a reservation for one of our local RV parks well in advance because there are limited number of them, and they fill up quickly. The links below are good references for RV camping in the area.
https://www.fs.usda.gov/recarea/whiteriver/recarea/?recid=41606
- Includes a transferable wristband or single day ticket good for entrance to the JAS Deck & General Admission access.
- Deck passes include nightly grilled fare, complimentary beer, wine and daily specialty cocktail, private bars and restrooms.
- The JAS Deck does have lounge areas and table seating, but it is on a first come, first serve basis. Your ticket does not guarantee you a seat.
- Please note: The Deck is located at the back of the Main Field & does not include stage-front viewing. Ticket holders may access the Standing Room Only (SRO) section shown above in the General Admission lawn area.
- All-inclusive, chef-driven catered cuisine and live cooking stations
- Open bar with premium cocktails
- Private elevated and tented areas separate from the General Admission access
- High-top and banquet tables with chairs and comfortable views of the stage
- Option to purchase a parking pass
- A tax-deductible portion included in the ticket price
• If you are upgrading from GA or JAS Deck to VIP you will be issued a full refund from those tickets and then charged the full amount of the VIP tickets.
• If you would like to only upgrade one day from your 3-Day Pass, we will release your 3-Day Pass and charge you single-day prices for the other days of the festival.
GA/Deck
AXS Mobile ID:
Estimated to be sent out before the start of the summer. You will receive an email informing you your tickets have arrived in the JAS App Standard Mail: All standard mail tickets will be sent out approximately two weeks prior to Labor Day Weekend
Will Call:
Will Call will be open at the festival site daily starting at noon on Friday, August 30th, 2024.
VIP
All tickets will be sent via email, including your parking passes, starting in early August.
Yes, you can sell your tickets, we highly recommend using the AXS Mobile Re-Sell marketplace via the JAS Aspen Snowmass App for the most efficient and safe way to complete the transaction. Please visit the AXS Mobile ID FAQ to learn more.
***BLIND FAITH PASSES ARE NOT AVAILABLE FOR RE-SELL. THEY ARE TRANSFERABLE ONLY, DUE TO THE VERY DISCOUNTED PRICE***
Yes, you will be able to transfer your tickets over to anyone you like via the Ticket section in the JAS Aspen Snowmass App. You simply send the tickets to your friend or family member’s AXS email and they will instantly have access to those tickets. Please visit the AXS Mobile ID FAQ to learn more.
The only JAS approved and guaranteed way to purchase Labor Day tickets are through the AXS Mobile ID marketplace via the JAS Aspen Snowmass App. Please visit the AXS Mobile ID FAQ to learn more.
The Will Call office locations and hours are (subject to change):
- Friday, August 30th – Sunday, September 1st: 12pm –9 pm at the Festival Entrance
NEW FOR 2024:
Upon purchasing tickets, your AXS Mobile ID will be automatically added to your existing AXS account (for all GA and JAS Deck Labor Day Experience tickets EXCEPT 3-Day Blind Faith Non-Flex tickets – these will arrive in your AXS account a couple weeks prior to Labor Day), if you do not currently have an AXS account you will need to create one. You can go to AXS.com and enter some very basic account information. After completing the account information, you may buy, sell or manage any seats in your account.
3 Day Passes: you will not see your tickets in your AXS Mobile ID seats on the Jazz Aspen Snowmass app until closer to the event (early/ mid August)
Single Day Tickets: you will not see your tickets in your AXS Mobile ID seats on the Jazz Aspen Snowmass app until early summer
A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. There is no fee for transferring seats and you are allowed unlimited transfers.
Your guests will need to create an AXS account to receive tickets. Guests can transfer the tickets back to you if they can’t attend or you can cancel the transfer if they have yet to set up their AXS account. If they already have an AXS account set up the tickets will go in their account automatically.
Here’s how it works:
1. Click the Transfer button next to the event in your AXS account.
2. Select the tickets to transfer and enter the recipient’s information.
3. On the review page, click the Transfer button to send the tickets.
The recipient will get an email about the transfer, and they’ll need to create an AXS account (if they don’t have one yet) to complete the transfer. After that, the tickets will be theirs to use with the AXS app.
Review your transfer history within the Jazz Aspen Snowmass app by clicking on MY EVENTS and selecting TRANSFERRED. You may also review your transfers and purchase history at AXS.com
If you already have an AXS account, the tickets will be transferred to your account automatically. Otherwise, you’ll get an email letting you know you need to create an AXS account to claim the tickets. Just follow the simple steps to make the tickets officially yours.
It depends. If your friend already has an AXS account, the tickets will be transferred instantaneously. Otherwise you have until your friend creates an account to cancel the transfer. Remember, your friends can always transfer tickets back to you.
The fan-to-fan exchange is the best place to sell your seats because it is the official marketplace endorsed by JAS. Tickets purchased through unofficial sources (such as Craigslist, StubHub, Vividseats etc.) may not be valid.
Here’s how it works:
1. Click the Sell button next to the event in your AXS Account.
2. Select the tickets to sell, and then set your price and selling options.
3. On the Review page, click the List Tickets button to finish.
When your tickets sell, you’ll receive an email informing you of the sale. The tickets will be delivered to the buyer automatically. You’ll be able to transfer money to your bank from your account on AXS.com.
(map details are subject to change and are updated regularly)
The venue is located outside with extremely limited areas for shelter. The shows will go on rain or shine, unless weather conditions are deemed too dangerous to continue.
IMPORTANT: Our festival is in the middle of the Colorado High Rockies, so please plan accordingly. Weather and temperatures change frequently and drastically. It could be a blue bird, 75-80 degree day and at about 3-5pm it could drop to 50-60 degrees and start pouring and then be back to warm and beautiful within the hour or could stay cold. Packing layers, rain jackets, hats, gloves, closed toed shoes and socks is encouraged.
FREE parking is available at the Intercept Lot located at the intersection of Hwy. 82 and Brush Creek Road. Free shuttles, compliments of JAS, will be provided from the lot to the site.
FREE parking is also available at the Town of Snowmass Village parking garage located at Base Village and all numbered lots on the Snowmass Village Mall with FREE shuttle service to the site.
NO ON-SITE PARKING AVAILABLE EXCEPT FOR VIP TICKET HOLDERS!
The majority of the JAS Labor Day Experience is an open, outdoor field. JAS HAS A NO TARP POLICY! General Admission ticket holders may bring blankets (max 40″x 60″) or ground level chairs to sit in/on. Ground-level chairs should sit no more than 6″ above ground. JAS will not have chairs available for purchase.
General Admission lawn seating is first-come, first served. The Standing Room Only area in front of the stage for General Admission is also first come, first served.
If you and your party would like to have seating during or in-between sets, please see the option to upgrade your GA experience to VIP pass options.
For safety reasons, this years’ Experience will feature a small standing-room-only section directly in front of the stage on the General Admission side.
Blankets and low-back chairs will not be allowed in this area but will be permitted outside of this area. The SRO is first come, first served for front-of-stage access.
You cannot bring food or drinks to the event site. There will be an array of food and drink vendors available on site (For more information about the Vendors’ Village, see below).
You may bring in ONE factory-sealed bottle of water or an empty water bottle/Camelback. There will be FREE water stations throughout the venue that will be available for refills.
If you have special dietary needs to require you to bring in outside food or drinks, please get a signed doctor’s note to present at event check-in.
JAS Vendors’ Village offers a wide selection of World and American cuisine and refreshing beverages for all ages sure to satisfy everyone in your party. Wine, beer and premium cocktails are available for purchase, as well. BRING YOUR ID! EVERYONE must have been pre-ID’ed with a wristband before purchasing alcoholic beverages.
Most vendors are cash only. Alpine Bank ATMs will be available on-site at the Vendors’ Village.
JAS Village may be accessed by all General Admission, JAS Deck, and VIP ticket holders. A diverse selection of food and beverage options will be available for purchase, as well as local and regional merchandise to ensure you have a memento from your Labor Day Experience.
• In between Main Stage performances, additional up-and-coming bands will perform at the JAS Village Stage. Make sure to discover these burgeoning acts!
• A kid’s area is also located in the village with face painting, juggling, and crafts for the young ones in your group.
• In between Main Stage performances, additional up-and-coming bands will perform at the JAS Village Stage. Make sure to discover these burgeoning acts!
• A kid’s area is also located in the village with face painting, juggling, and crafts for the young ones in your group.
See a map of all the vendors here (map details are subject to change and are updated regularly)
Yes. All bags will be searched as you enter the festival grounds.
NEW FOR 2024:
As an additional safety precaution, as well as a way to help alleviate lines at check-in, JAS will be implementing a new clear bag policy at the 2024 event. Only clear bags will be allowed into the event. JAS will have bags available for purchase leading into the event, as well as at the event itself. Please do not bring unclear purses, backpacks or other bags of any kind. We appreciate your understanding!
PROHIBITED ITEMS LIST
No outside drinks or liquid of any kind (one empty clear plastic water bottle permitted)
No weapons of any kind including pocketknives, pepper spray, or any objects that could be used as a weapon.
No fireworks, sparklers, or smoke bombs
No coolers or generators
No megaphones, air horns, musical instruments, or amplified sound equipment
No glass of any kind (except for eyeglasses & sunglasses)
No grills, gas, propane, or open flames
No laser pointers or LED projection lights
No pets (except service animals)
No drones, remote-controlled planes, or cars
No balloons, inflatables, or kites
No balls, frisbees, or sports equipment
No professional recording equipment or tripods
No professional photography equipment or tripods
No detachable/zoom lensed cameras.
No bikes, skateboards, one-wheels, unicycles, roller skates, inline skates, or scooters
No markers, pens, chalk, stickers, or spray paint
No illegal substances, marijuana, marijuana products, or paraphernalia
No furniture, or lawn chairs with legs exceeding 6”.
No wagons (unless acting as a stroller, must be accompanied by a child)
BAG POLICY
NEW FOR 2024:
As an additional safety precaution, as well as a way to help alleviate lines at check-in, JAS will be implementing a new clear bag policy at the 2024 event. Only clear bags will be allowed into the event. JAS will have bags available for purchase leading into the event, as well as at the event itself. Please do not bring unclear purses, backpacks, or other bags of any kind. We appreciate your understanding!
ALLOWED ITEMS
The listed Factory Sealed items ARE allowed:
- Lip-gloss
- Chapstick
- Sunscreen
- Cigarettes
- Tampons
- Gum
OK One empty PLASTIC water bottle to be used at the free water stations.
OK Face masks
OK Non-Professional Flash/Still Cameras
OK Cell Phones
OK Sunglass
OK Hats
OK Flags (No poles)
OK Lighters
OK Small chairs legs not to exceed 6”
OK Small cushions to sit on
OK Earplugs
OK Glowing/Illuminated Costumes or Jewelry
OK Individual, limited quantities of glow sticks
OK Prescription medications with the original container & original label (Must match ID)
OK Empty hydration packs
OK 8’ x 8’ blankets
OK strollers (when accompanied by a child)
OK Nursing equipment
GENRAL EVENT INFORMATION
Smoking is strictly prohibited at JAS Aspen Snowmass.
Lost and Found location: Next to the box office. After the festival lost and found items can be claimed at the town of Snowmass Police Department.
The nursing Location is next to the medical tent.
This is an all-ages event.
NO Refunds or Exchange
NO Moshing, Crowd Surfing, or Stage Diving
NO Unauthorized/Unlicensed Vendors Allowed
NO Unauthorized Solicitations, Handbills, Sampling, Give-Aways, etc.
• Have a list of contact information, allergies and medication on your person in case our emergency team needs to know!
• Mother Nature can be unpredictable! Though we will be monitoring the weather at all times, to prepare, it’s important that you check the weather right before leaving for the event. This way you can be prepared with rain gear, warm clothes, or anything else you may need to be comfortable in the case of unpleasant weather.
• Stay hydrated and be prepared for sun! It can get very hot in September in Snowmass, make sure you have plenty of sunscreen and a good plan for having water near you at all times! (Remember empty camelbacks and plastic water bottles are allowed in, bring them and take advantage of out water fill stations)
• IF YOU SEE SOMETHING, SAY SOMETHING. Whether it’s someone looking ill, an unruly guest, or something that seems suspicious – Grab the nearest police officer, security or staff member for immediate assistance!
• Take a moment to look over the map, locate all the medical tents and emergency exits so you know the quickest way to safety in an emergency!
• Be considerate of those around you! There are a lot of people around you and you are all there for one reason – TO HAVE FUN!
• STAY CALM! There are teams available to help and plans are in place in case of an emergency. Keep you and others around you calm and listen to any instructions given to you by and emergency responder or security officer.
• Follow the emergency exit signs. Please take a moment to review the map and look for emergency exits. These exits will also be marked with signs in the venue, so take a moment once you enter to take a moment and make yourself familiar with their locations in the event of an evacuation.
• KEEP UP-TO-DATE! In the event of an evacuation or emergency we will post updates via our social network pages, app and texting platform. Make sure you follow us on Facebook, Twitter and Instagram, have downloaded our app to stay updated. Keep your eyes on these sites for all safety and scheduling updates.
• In the event of an emergency buses WILL NOT make regular stops! Buses will take patrons DIRECTLY to either: Ruby Park in Aspen, the Intercept Lot, Snowmass Base Village Transit Depot or Snowmass Mall Transit Depot. From there you can get on connecting buses to your final destination.
• For the security of everyone at Jazz Aspen Snowmass all people and vehicles on festival grounds are subject to a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.
GA/JAS Deck – parking will be located at the Intercept Lot located at the cross section of Highway 82 and Brush Creek Road. Shuttles will be running regularly and will drop you off at the Transportation Center at the Snowmass Town Parking Lot.
Silver VIP & Gold SRO Parking – will be located at the Two Creeks Parking Lot off Owl Creek Rd. Please access via Brush Creek Road from Highway 82. DO NOT USE OWL CREEK ROAD.
Gold VIP Parking – will be located at the Rodeo Lot by the event. Gold Parking Pass holders will enter the lot from the roundabout at the far corner of the parking lot.
*Please note parking is limited and on a first come first serve basis. Please help us reduce parking by taking alternative means of transportation*
All shuttles run continuously to and from the venue beginning 1 hour before doors through egress.
From Aspen – Look for the JAS Shuttles leaving from Ruby Park.
Intercept/ Downvalley – please take the regularly schedule RFTA buses to the Intercept Lot. JAS Shuttles will leave the Intercept Lot from the Northeast side of the parking lot (not the regular bus stop) These shuttles will drop you off at the Transportation Center at the Snowmass Town Parking Lot.
From Snowmass – JAS Shuttles will take patrons from stops in Snowmass Village to the venue. PLEASE NOTE: the shuttles will be RFTA and School Busses. TOSV busses WILL NOT be taking attendees to the festival entrance – they will be dropping patrons off at the Alternative Transportation Drop Off.
Hotel shuttles, Uber, Lyft, cabs, car services, etc.
Hotels and other private transportation will be dropping off at the Old Information Kiosk north of the roundabout and guests will be walking on the pedestrian path to the festival entrance.
Walking/ Biking – Please note that these is no longer an entrance on the west side of Brush Creek Road. Please do not attempt to access the venue this way. All patrons should enter through the Town Park Lot.
JAZZ ASPEN SNOWMASS LABOR DAY EXPERIENCE ACCESSIBILITY (ADA) INFORMATION
JAS will be implementing a new ADA platform system in 2024. If you are unable to climb any stairs we ask that you please purchase the accessible seating ticket option. This option is only for those with a disability impacting their mobility and one of their companions. If you can climb two or more stairs, please purchase the regular general admission ticket. For the safety of all patrons, JAS will be moving the ADA platform to a more accessible location allowing for full pavement access from the handicap parking area and a safer evacuation route in the case of an emergency. It will be closer to bars and other services. See map below.
Festival Grounds
JAS takes place on a gorgeous site. As in any outdoor setting, you will encounter various types of terrain. It is reasonably flat with a few small hills. From Accessible parking to the main stage viewing platform is about 400 yards. Please, plan accordingly as there are some distances to be covered to get to all of the areas on the site, and as with any outdoor setting, rain can impact the conditions.
Entering the Festival
Patrons with disabilities can park in our main parking area in the Town Park Lot. Please have your state-issued disabled hang tag, placard, or licensed plate available for the parking attendants. Staff will be at the Accessible Services tent at the front of the Accessible parking in the paved portion of the lot. Please check in with them on your way to park. Please note that accessible parking is on a first-come basis.
- Guests CANNOT use a handicapped parking permit unless the person to whom it is issued is the driver or passenger in your vehicle.
- A valid photo ID will be required for entry into the Accessible lots.
Accessible Viewing Platform
Jazz Aspen Snowmass Labor Day Experience will provide an elevated Accessible Viewing Platform that is easy to access from a paved path. The accessible viewing platform is for guests with disabilities, Staff will manage the viewing platform accordingly. Guests are permitted one companion. If the platform reaches capacity, companions may be asked to stand at the back of the viewing deck.
Viewing Platform Rules
- Only one companion is permitted.
- No Smoking of any kind.
- No standing or obstructing sight lines.
- The accessible toilet is reserved for the person with the accessible wristband. Please let the viewing deck staff know you need the restroom unlocked.
- The viewing deck is first come first served.
- No saving seats.
- If you leave, take your things. We are not responsible for your items.
- Let the staff know if you are going to be right back and we will hold your seats for a short period of time
- The front row is for patrons with mobility devices.
- Please clean up after yourself.
- Please respect others on the viewing deck.
Golf Carts
If you need assistance to get to the viewing platform, please make your request at the Accessible Services Tent. located at the front of accessible parking. The staff at the tent can request a golf cart to pick you up to return you to the parking lot.
Golf carts operate each day when the gates open until the last act is over. Golf carts will be available to transport patrons with mobility impairments. Golf carts travel to and from Accessible Parking and the viewing platform. To request a cart from the viewing deck please contact the viewing deck manager. Please note that cart assistance demand is high during egress. We do our best to assist everyone in a timely manner, but there can be a wait.
Accessible Restrooms
There will be an accessible porta-john near the Accessible Viewing Platform that is kept locked. Please see the platform attendant for access. There will be other accessible porta-johns in key areas throughout the festival grounds.
Prescription Medicines
Prescriptions must have a prescription label. Photo ID must match the prescription label.
Special Dietary Needs
If a patron has special medical dietary restrictions, a personal amount of food will be allowed in if accompanied by a doctor’s note. Please contact JazzAspenAccess@gmail.com with any questions or concerns.
Interpreting Services
JAS is happy to provide interpreters for the hearing impaired during the weekend. Please make any additional requests as early as possible, and no later than 4 weeks before the Jazz Aspen Snowmass Labor Day Experience. Send a request to JazzAspenAccess@gmail.com
SERVICE ANIMALS – Definition, Policies, and Procedures
JAS welcomes and supports the rights and attendance of all persons with disabilities who rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. We mean it!
Service Animal Definition:
A ‘service animal’ means “an animal that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”
Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at JAS.
Please note that all service dogs, including those from out of state, are subject to local dog ordinances, which include a valid rabies certificate.
Service Animal Policies:
For our patrons with disabilities who wish to bring their legitimate service animal to JAS, we ask that you review and follow the policies outlined below:
- Service animals must be accompanied by the handler with the disability at all times.
- Service animals must be under the control and supervision of their handler at all times.
- Service animals are not permitted to be left in camp unattended under any circumstances.
- Handlers are required to be prepared for, and clean-up after, their animals at all times.
- We reserve the right to remove and/or refuse access to any service animal from the venue if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
- All service animals must be credentialed by the JAS staff (see the procedures below).
SERVICE ANIMAL PROCEDURES:
All patrons with disabilities attending JAS this year with a service animal will need to have that animal credentialed by JAS staff before entering the main gate. This process will be performed quickly and respectfully by our Accessibility Staff.
What will you need to do? It’s easy. Once you arrive at JAS, come to the information booth in front of the accessible parking area. Staff will speak with you, record your contact information, and provide a collar tag for your service animal. Then you are good to go! Security/Staff will be on the lookout this year for all animals to have a properly credentialed JAS collar tag.
Remember, Service animals are allowed, all other dogs are not!
We have set a goal of 80% waste diversion by 2021. We currently recycle all plastics, glass and cardboard created by our back of house and bars. In 2016, we implemented a patron diversion program, allowing our festival guests to participate in the effort by separating their waste into the proper recycle compost, or trash bins.
In 2018 we achieved an 88% diversion rate. Please do your part by putting your waste in the correct bin!
Stay in one of our Destination by Hyatt vacation rentals and enjoy amenities like private entrances, full kitchens, spacious living areas, and private outdoor space. All the comforts of home with all the amenities of a hotel to make your music festival weekend easy and comfortable. Choose from boutique hotel rooms to four-bedroom residences located throughout Snowmass Village, some within walking distance to the venue. Earn World of Hyatt points with your stay. Call 888-392-7927 or book online.
Crestwood Condominiums
The Crestwood is a condominium property in Snowmass Village offering a homebase for your outdoor experiences no matter what the season. With fully furnished condominiums including your own balcony with BBQ grill, a heated pool and 3 hot tubs, adventure awaits at your doorstep. Give us a call to book your Labor Day weekend experience. Offering discounted 3 day packages until April 1st. 1-800-356-5949 www.thecrestwood.com
Viceroy Snowmass
An Aspen Snowmass Luxury Resort- A slice of modern luxury in the mountains. Come for the thrill of adventure, a quiet sanctuary, and to create lifelong memories. https://www.viceroyhotelsandresorts.com/snowmass / 1-877-235-7577
Snowmass Mountain Lodging by East West Hospitality Properties
Snowmass Mountain Lodging by East West Hospitality Properties ( Located in the Heart of Base Village: Capitol Peak Lodge, Hayden Lodge, Electric Pass Lodge, Lumin, One Snowmass and Havens on Fanny Hill – Get 10% Off your stay with us!
For additional lodging options call 1-800-SNOWMASS