Labor Day Experience Donor Tix
LABOR DAY 3-DAY SILVER DONOR PASSES
$3,500 pass ($1,700 tax-deduction)| Option to purchase 3-Day Two Creeks Parking Pass- $400 ($200 contribution)*
*All prices subject to change
- One 3-Day Silver Donor Pass for the Aug. 29 – 31, 2025 Labor Day Experience
- Open seating on the Donor patio and tent behind the gold section seating
- NEW THIS YEAR – A Food Festival within a Music Festival with live cooking stations serving exciting dishes from a variety of local restaurants.
- Nightly open bar, grilled fare, dinner & dessert
- Access to Silver Lift – raised platform by soundboard.
- Prominent event program listing
- Standing room only access front row to the side of stage left.
- Option to purchase a Two Creeks Parking Pass separately.*
LABOR DAY 3-DAY GOLD STANDING ROOM DONOR PASSES – SOLD OUT
$4,000 per pass ($2,200 tax-deductible) | Option to purchase 3-Day Two Creeks Parking Pass – $400 ($200 contribution)*
*All prices subject to change
- One 3-Day Gold Donor Standing Room Pass for the Aug. 29 – 31, 2025 Labor Day Experience
- NEW THIS YEAR – A Food Festival within a Music Festival with live cooking stations serving exciting dishes from a variety of local restaurants. Nightly open bar, grilled fare, dinner & dessert
- Standing room only section from 5th – 10th Rows Premium Center Stage Location
- Prominent event program listing
- Option to purchase a Two Creeks Parking Pass separately. *
*PLEASE NOTE: Attendees that purchase Two Creeks parking with be shuttled to the venue. All passengers arriving at Two Creeks must have parking option on ticket to receive a shuttle ticket to the venue! Any attendees arriving at Two Creeks without a parking pass ticket will not be allowed on the shuttle.
LABOR DAY 3-DAY GOLD DONOR PASSES – SOLD OUT
$4,800 per pass ($3,000 tax-deductible) | Option to purchase 3-Day Rodeo Parking Pass – $750 ($450 contribution)
*All prices subject to change
- One 3-Day Gold Donor Pass for the Aug. 29 – 31, 2025 Labor Day Experience
- Reserved table seating in Gold Section behind JAS National Council seating
- NEW THIS YEAR – A Food Festival within a Music Festival with live cooking stations serving exciting dishes from a variety of local restaurants. Nightly open bar, grilled fare, dinner & dessert
- Standing room only section from 5th – 10th Rows Premium Center Stage Location
- Prominent event program listing
- Option to purchase a Rodeo Parking Pass separately, while supplies last.*
Child tickets are available for children 12 & under for $420/per day. One child’s ticket can be purchased for each adult PAID Donor ticket. Child tickets are for standing room only: no reserved seating. Children will have access to the same areas as their paid adult Donor.
Comp adult tickets are not allowed access to discounted children tickets, your ticket will specify comp or paid amount.
For more information or to purchase Donor Passes, contact JAS at 970-920-4996, or by email jazzaspen@jazzaspensnowmass.org
EVENT CANCELLATION POLICY: The cost of each VIP Donor Pass for the JAS June & Labor Day Experience (Gold, Silver, or National Council Membership) includes a fair market value component for admission to the event and a tax-deductible donation, which supports JAS year-round education and programming. In the event that the event is canceled for any reason, only the fair market value (FMV) component will be refunded or credited for future use. The tax-deductible donation will not be refunded under any circumstances, including if the event is canceled, as your donation and tax deduction will be acknowledged (per IRS rules) in the year in which you made the donation. JAS cannot carry forward this donation to the following year under any circumstances. JAS proudly uses the tax-deductible contribution in furtherance of JAS’ mission of music education and performance programming.
If you elect to receive a credit for the FMV to a future event, if the ticket for the future event includes a tax-deductible contribution component or increased FMV, you will need to pay the difference in connection with the new ticket value. For example, if you purchased a ticket to an event for $1,500 that included a $500 fair market value component and a $1,000 tax-deductible donation, if the event is canceled you would be entitled to a refund of $500 or a $500 credit against a ticket for a future event with JAS.
2025 JAS Labor Day Experience FAQs
Yes, please see the guidelines below:
- All volunteers must be 16 years old or older to apply.
- All volunteers must submit an application – 2025 applications will go live on March 15th @ 9am – to be considered for a volunteer position. If accepted as a volunteer, you must complete one shift (6-8 hours each) in exchange for a 1-Day GA festival pass and a festival volunteer t-shirt.
- All applicants must enter credit card information as a guarantee that they will complete their scheduled shifts if accepted as a volunteers. If you fail to satisfactorily complete your scheduled shift, Jazz Aspen Snowmass reserves the right to charge for the equivalent amount of a 1-Day Pass (refer to the ‘I Agree’ section on the volunteer application for more information).
- If you have any questions please email our volunteer coordinator at volunteer@jazzaspensnowmass.org – 2025 APPLICATIONS LIVE MARCH 15th
Download the JAS Aspen Snowmass App from your app store on your smartphone. The JAS Aspen Snowmass App has all the most updated information on everything JAS Labor Day, from vendors, artist info, schedules, tickets, contests and more.
JAS Labor Day Experience is located at:
Snowmass Town Park
2000 Brush Creek Road
Snowmass, CO
Each day there will be between 3-5 shows. Before and between the main stage shows there will be smaller bands playing on our side stages located throughout the venue. The JAS Aspen Snowmass App is the best way to get up to date info on when a new band is coming on.
GA/Deck:
Friday: JAS Village Opens @ 4pm, Festival Grounds @ 5pm
Saturday & Sunday: JAS Village Opens @ 1pm, Festival Grounds @ 2pm
VIP:
Friday: 5pm
Saturday & Sunday: 2pm
Shows go until about 9:30pm –10pm each night.
Aspen is approximately 20-30 minutes from the venue depending on weather and traffic. There are many lodging options in town, as well as, many options for dining, activities, entertainment and more. If you choose to stay in Aspen, we will be offering continuous shuttles from downtown Aspen to the venue and back. You can learn more here.
- Basalt/ Willits is approximately 30 minutes “down valley” from the venue.
- Click here for a list of accommodations in Basalt/ Willits. You will need to either drive up and park at the Intercept Lot (at the intersection of Hwy. 82 and Brush Creek Rd.) and take an event shuttle up OR you can take a RFTA bus from Basalt/ Willits up to the event. See bus schedules here.
- Carbondale is approximately 50 minutes “down valley” from the venue.
- Click here for a list of accommodations in Carbondale. You will need to either drive up and park at the Intercept Lot (at the intersection of Hwy 82 and Brush Creek Rd) and take an event shuttle up OR you can take a RFTA bus from Carbondale up to the event. See bus schedules here.
- Glenwood Springs is approximately 70 minutes “down valley” from the venue.
- Aspen/Snowmass Camping information click here
There is no designated RV/ Motorhome camping for the festival. We suggest making a reservation for one of our local RV parks well in advance because there are limited number of them, and they fill up quickly. The links below are good references for RV camping in the area.
https://www.fs.usda.gov/recarea/whiteriver/recarea/?recid=41606
NEW THIS YEAR – DOUBLE DECKER! The JAS Deck three-day pass is an upgraded General Admission experience that includes entrance into the new two-story JAS Deck area. The private area (detailed below) is located at the far-end of the General Admission lawn. Ticket holders have access to all of the General Admission areas in addition to the following benefits:
- Includes a transferable wristband or single day ticket good for entrance to the JAS Deck & General Admission access.
- Deck passes include nightly grilled fare, complimentary beer, wine and daily specialty cocktail, private bars and restrooms.
- The JAS Deck does have lounge areas and table seating, but it is on a first come, first serve basis. Your ticket does not guarantee you a seat.
- Please note: The Deck is located at the back of the Main Field & does not include stage-front viewing. Ticket holders may access the Standing Room Only (SRO) section shown above in the General Admission lawn area.
- All-inclusive, chef-driven catered cuisine and live cooking stations
- Open bar with premium cocktails
- Private elevated and tented areas separate from the General Admission access
- High-top and banquet tables with chairs and comfortable views of the stage
- Option to purchase a parking pass
- A tax-deductible portion included in the ticket price
• If you are upgrading from GA or JAS Deck to VIP you will be issued a full refund from those tickets and then charged the full amount of the VIP tickets.
• If you would like to only upgrade one day from your 3-Day Pass, we will release your 3-Day Pass and charge you single-day prices for the other days of the festival.
GA/Deck
AXS Mobile ID:
Estimated to be sent out before the start of the summer. You will receive an email informing you your tickets have arrived in the JAS App Standard Mail: All standard mail tickets will be sent out approximately two weeks prior to Labor Day Weekend
Will Call:
Will Call will be open at the festival site daily starting at noon on Friday, August 30th, 2024.
VIP
AXS Mobile ID:
Estimated to be sent out mid summer. You will receive an email informing you your tickets have arrived in the JAS App.
Yes, you can sell your tickets, we highly recommend using the AXS Mobile Re-Sell marketplace via the JAS Aspen Snowmass App for the most efficient and safe way to complete the transaction. Please visit the AXS Mobile ID FAQ to learn more.
***WE TRUST JAS (WTJ) PASSES ARE NOT AVAILABLE FOR RE-SELL. THEY ARE TRANSFERABLE ONLY, DUE TO THE VERY DISCOUNTED PRICE***
Yes, you will be able to transfer your tickets over to anyone you like via the Ticket section in the JAS Aspen Snowmass App. You simply send the tickets to your friend or family member’s AXS email and they will instantly have access to those tickets. Please visit the AXS Mobile ID FAQ to learn more.
The only JAS approved and guaranteed way to purchase Labor Day tickets are through the AXS Mobile ID marketplace via the JAS Aspen Snowmass App. Please visit the AXS Mobile ID FAQ to learn more.
The Will Call office locations and hours are (subject to change):
- Friday, August 29th – Sunday, August 31st: 12pm –9 pm at the Festival Entrance
Upon purchasing tickets, your AXS Mobile ID will be automatically added to your existing AXS account (for all GA and JAS Deck Labor Day Experience tickets EXCEPT 3-Day We Trust JAS Non-Flex tickets – these will arrive in your AXS account a couple weeks prior to Labor Day), if you do not currently have an AXS account you will need to create one. You can go to AXS.com and enter some very basic account information. After completing the account information, you may buy, sell or manage any seats in your account.
3 Day Passes: you will not see your tickets in your AXS Mobile ID seats on the Jazz Aspen Snowmass app until closer to the event (early/ mid August)
Single Day Tickets: you will not see your tickets in your AXS Mobile ID seats on the Jazz Aspen Snowmass app until early summer
A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. There is no fee for transferring seats and you are allowed unlimited transfers.
Your guests will need to create an AXS account to receive tickets. Guests can transfer the tickets back to you if they can’t attend or you can cancel the transfer if they have yet to set up their AXS account. If they already have an AXS account set up the tickets will go in their account automatically.
Here’s how it works:
1. Click the Transfer button next to the event in your AXS account.
2. Select the tickets to transfer and enter the recipient’s information.
3. On the review page, click the Transfer button to send the tickets.
The recipient will get an email about the transfer, and they’ll need to create an AXS account (if they don’t have one yet) to complete the transfer. After that, the tickets will be theirs to use with the AXS app.
Review your transfer history within the Jazz Aspen Snowmass app by clicking on MY EVENTS and selecting TRANSFERRED. You may also review your transfers and purchase history at AXS.com
If you already have an AXS account, the tickets will be transferred to your account automatically. Otherwise, you’ll get an email letting you know you need to create an AXS account to claim the tickets. Just follow the simple steps to make the tickets officially yours.
It depends. If your friend already has an AXS account, the tickets will be transferred instantaneously. Otherwise you have until your friend creates an account to cancel the transfer. Remember, your friends can always transfer tickets back to you.
The fan-to-fan exchange is the best place to sell your seats because it is the official marketplace endorsed by JAS. Tickets purchased through unofficial sources (such as Craigslist, StubHub, Vividseats etc.) may not be valid.
Here’s how it works:
1. Click the Sell button next to the event in your AXS Account.
2. Select the tickets to sell, and then set your price and selling options.
3. On the Review page, click the List Tickets button to finish.
When your tickets sell, you’ll receive an email informing you of the sale. The tickets will be delivered to the buyer automatically. You’ll be able to transfer money to your bank from your account on AXS.com.
(map details are subject to change and are updated regularly)
The venue is located outside with extremely limited areas for shelter. The shows will go on rain or shine, unless weather conditions are deemed too dangerous to continue.
IMPORTANT: Our festival is in the middle of the Colorado High Rockies, so please plan accordingly. Weather and temperatures change frequently and drastically. It could be a blue bird, 75-80 degree day and at about 3-5pm it could drop to 50-60 degrees and start pouring and then be back to warm and beautiful within the hour or could stay cold. Packing layers, rain jackets, hats, gloves, closed toed shoes and socks is encouraged.
FREE parking is available at the Intercept Lot located at the intersection of Hwy. 82 and Brush Creek Road. Free shuttles, compliments of JAS, will be provided from the lot to the site.
FREE parking is also available at the Town of Snowmass Village parking garage located at Base Village and all numbered lots on the Snowmass Village Mall with FREE shuttle service to the site.
NO ON-SITE PARKING AVAILABLE EXCEPT FOR VIP TICKET HOLDERS!
The majority of the JAS Labor Day Experience is an open, outdoor field. JAS HAS A NO TARP POLICY! General Admission ticket holders may bring blankets (max 40″x 60″) or ground level chairs to sit in/on. Ground-level chairs should sit no more than 6″ above ground. JAS will not have chairs available for purchase.
General Admission lawn seating is first-come, first served. The Standing Room Only area in front of the stage for General Admission is also first come, first served.
If you and your party would like to have seating during or in-between sets, please see the option to upgrade your GA experience to VIP pass options.
For safety reasons, this years’ Experience will feature a small standing-room-only section directly in front of the stage on the General Admission side.
Blankets and low-back chairs will not be allowed in this area but will be permitted outside of this area. The SRO is first come, first served for front-of-stage access.
You cannot bring food or drinks to the event site. There will be an array of food and drink vendors available on site (For more information about the Vendors’ Village, see below).
You may bring in ONE factory-sealed bottle of water or an empty water bottle/Camelback. There will be FREE water stations throughout the venue that will be available for refills.
If you have special dietary needs to require you to bring in outside food or drinks, please get a signed doctor’s note to present at event check-in.
JAS Vendors’ Village offers a wide selection of World and American cuisine and refreshing beverages for all ages sure to satisfy everyone in your party. Wine, beer and premium cocktails are available for purchase, as well. BRING YOUR ID! EVERYONE must have been pre-ID’ed with a wristband before purchasing alcoholic beverages.
Most vendors are cash only. Alpine Bank ATMs will be available on-site at the Vendors’ Village.
JAS Village may be accessed by all General Admission, JAS Deck, and VIP ticket holders. A diverse selection of food and beverage options will be available for purchase, as well as local and regional merchandise to ensure you have a memento from your Labor Day Experience.
• In between Main Stage performances, additional up-and-coming bands will perform at the JAS Village Stage. Make sure to discover these burgeoning acts!
• A kid’s area is also located in the village with face painting, juggling, and crafts for the young ones in your group.
• In between Main Stage performances, additional up-and-coming bands will perform at the JAS Village Stage. Make sure to discover these burgeoning acts!
• A kid’s area is also located in the village with face painting, juggling, and crafts for the young ones in your group.
- One clear bag no larger than 12″ by x 6″ x 12″ OR a one-gallon clear re-sealable bag.
- Clear small fanny packs no larger than 13 ” by x 6” x 3” are allowed
- Clutch purses no larger than 6” x 9” are allowed
- Lockers available for items that’s DO NOT meet the venue’s prohibited item policy
- Medical and Diaper bags will be subject to search
- One clear bag no larger than 12″ by x 6″ x 12″
OR a one-gallon clear re-sealable bag. - Clear small fanny packs no larger than
13 ” by x 6” x 3” are allowed - Clutch purses no larger than 6” x 9” are allowed
- Lockers available for items that’s DO NOT meet the venue’s prohibited item policy
- Medical and Diaper bags will be subject to search
Yes. All bags will be searched as you enter the festival grounds.
Only clear bags will be allowed into the event. JAS will have bags available for purchase leading into the event, as well as at the event itself. Please do not bring unclear purses, backpacks or other bags of any kind. We appreciate your understanding!
PROHIBITED ITEMS LIST
No outside drinks or liquid of any kind (one empty clear plastic water bottle permitted)
No weapons of any kind including pocketknives, pepper spray, or any objects that could be used as a weapon.
No fireworks, sparklers, or smoke bombs
No coolers or generators
No megaphones, air horns, musical instruments, or amplified sound equipment
No glass of any kind (except for eyeglasses & sunglasses)
No grills, gas, propane, or open flames
No laser pointers or LED projection lights
No pets (except service animals)
No drones, remote-controlled planes, or cars
No balloons, inflatables, or kites
No balls, frisbees, or sports equipment
No professional recording equipment or tripods
No professional photography equipment or tripods
No detachable/zoom lensed cameras.
No bikes, skateboards, one-wheels, unicycles, roller skates, inline skates, or scooters
No markers, pens, chalk, stickers, or spray paint
No illegal substances, marijuana, marijuana products, or paraphernalia
No furniture, or lawn chairs with legs exceeding 6”.
No wagons (unless acting as a stroller, must be accompanied by a child)
BAG POLICY
As an additional safety precaution, only clear bags will be allowed into the event. JAS will have bags available for purchase leading into the event, as well as at the event itself. Please do not bring unclear purses, backpacks, or other bags of any kind. We appreciate your understanding!
ALLOWED ITEMS
The listed Factory Sealed items ARE allowed:
- Lip-gloss
- Chapstick
- Sunscreen
- Cigarettes
- Tampons
- Gum
OK One empty PLASTIC water bottle to be used at the free water stations.
OK Face masks
OK Non-Professional Flash/Still Cameras
OK Cell Phones
OK Sunglass
OK Hats
OK Flags (No poles)
OK Lighters
OK Small chairs legs not to exceed 6”
OK Small cushions to sit on
OK Earplugs
OK Glowing/Illuminated Costumes or Jewelry
OK Individual, limited quantities of glow sticks
OK Prescription medications with the original container & original label (Must match ID)
OK Empty hydration packs
OK 8’ x 8’ blankets
OK strollers (when accompanied by a child)
OK Nursing equipment
GENRAL EVENT INFORMATION
Smoking is strictly prohibited at JAS Aspen Snowmass.
Lost and Found location: Next to the box office. After the festival lost and found items can be claimed at the town of Snowmass Police Department.
The nursing Location is next to the medical tent.
This is an all-ages event.
NO Refunds or Exchange
NO Moshing, Crowd Surfing, or Stage Diving
NO Unauthorized/Unlicensed Vendors Allowed
NO Unauthorized Solicitations, Handbills, Sampling, Give-Aways, etc.
• Have a list of contact information, allergies and medication on your person in case our emergency team needs to know!
• Mother Nature can be unpredictable! Though we will be monitoring the weather at all times, to prepare, it’s important that you check the weather right before leaving for the event. This way you can be prepared with rain gear, warm clothes, or anything else you may need to be comfortable in the case of unpleasant weather.
• Stay hydrated and be prepared for sun! It can get very hot in September in Snowmass, make sure you have plenty of sunscreen and a good plan for having water near you at all times! (Remember empty camelbacks and plastic water bottles are allowed in, bring them and take advantage of out water fill stations)
• IF YOU SEE SOMETHING, SAY SOMETHING. Whether it’s someone looking ill, an unruly guest, or something that seems suspicious – Grab the nearest police officer, security or staff member for immediate assistance!
• Take a moment to look over the map, locate all the medical tents and emergency exits so you know the quickest way to safety in an emergency!
• Be considerate of those around you! There are a lot of people around you and you are all there for one reason – TO HAVE FUN!
• STAY CALM! There are teams available to help and plans are in place in case of an emergency. Keep you and others around you calm and listen to any instructions given to you by and emergency responder or security officer.
• Follow the emergency exit signs. Please take a moment to review the map and look for emergency exits. These exits will also be marked with signs in the venue, so take a moment once you enter to take a moment and make yourself familiar with their locations in the event of an evacuation.
• KEEP UP-TO-DATE! In the event of an evacuation or emergency we will post updates via our social network pages, app and texting platform. Make sure you follow us on Facebook, Twitter and Instagram, have downloaded our app to stay updated. Keep your eyes on these sites for all safety and scheduling updates.
• In the event of an emergency buses WILL NOT make regular stops! Buses will take patrons DIRECTLY to either: Ruby Park in Aspen, the Intercept Lot, Snowmass Base Village Transit Depot or Snowmass Mall Transit Depot. From there you can get on connecting buses to your final destination.
• For the security of everyone at Jazz Aspen Snowmass all people and vehicles on festival grounds are subject to a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.
- One clear bag no larger than 12″ by x 6″ x 12″ OR a one-gallon clear re-sealable bag.
- Clear small fanny packs no larger than 13 ” by x 6” x 3” are allowed
- Clutch purses no larger than 6” x 9” are allowed
- Lockers available for items that’s DO NOT meet the venue’s prohibited item policy
- Medical and Diaper bags will be subject to search
GA/JAS Deck – parking will be located at the Intercept Lot located at the cross section of Highway 82 and Brush Creek Road. Shuttles will be running regularly and will drop you off at the Transportation Center at the Snowmass Town Parking Lot.
**Parking for VIP is a paid option and they need to purchase it separately from your VIP passes**
Silver VIP & Gold SRO Parking – will be located at the Two Creeks Parking Lot off Owl Creek Rd. Please access via Brush Creek Road from Highway 82. DO NOT USE OWL CREEK ROAD. Parking needs to be purchased separately.
Gold VIP Parking – will be located at the Rodeo Lot by the event. Gold Parking Pass holders will enter the lot from the roundabout at the far corner of the parking lot. Parking needs to be purchased separately.
*Please note parking is limited and on a first come first serve basis. Please help us reduce parking by taking alternative means of transportation*
All shuttles run continuously to and from the venue beginning 1 hour before doors through egress.
From Aspen – Look for the JAS Shuttles leaving from Ruby Park.
Intercept/ Downvalley – please take the regularly schedule RFTA buses to the Intercept Lot. JAS Shuttles will leave the Intercept Lot from the Northeast side of the parking lot (not the regular bus stop) These shuttles will drop you off at the Transportation Center at the Snowmass Town Parking Lot.
From Snowmass – JAS Shuttles will take patrons from stops in Snowmass Village to the venue. PLEASE NOTE: the shuttles will be RFTA and School Busses. TOSV busses WILL NOT be taking attendees to the festival entrance – they will be dropping patrons off at the Alternative Transportation Drop Off.
Hotel shuttles, Uber, Lyft, cabs, car services, etc.
Hotels and other private transportation will be dropping off at the Old Information Kiosk north of the roundabout and guests will be walking on the pedestrian path to the festival entrance.
Walking/ Biking – Please note that these is no longer an entrance on the west side of Brush Creek Road. Please do not attempt to access the venue this way. All patrons should enter through the Town Park Lot.
JAZZ ASPEN SNOWMASS LABOR DAY EXPERIENCE ACCESSIBILITY INFORMATION
Jazz Aspen Snowmass welcomes all people with disabilities. We are dedicated to continually improving our efforts to ensure attendees have access to all festival goods and services, regardless of ability.
Access Guide & Access Maps
View our dedicated Accessibility / ADA Access Guide (COMING SOON) as well as our Venue Access Map (COMING SOON). Download or screenshot them and keep copies of them with you on your phone for easy use on-site.
Elevated viewing areas for guests with disabilities and their one (1) companion who may need to see above the crowd will be made available at designated areas. For information on how to gain access to these areas, please visit us at an Accessibility Services Hub.
Rules
- Companions may be asked to stand in the back of the viewing area if capacity is reached.
- Viewing Areas are non-smoking
- Attendees are not allowed to save spots.
- If an attendee is not-present for over an hour, their area will be given to another disabled guest.
- Do not block the view of the guests behind you
- All seating is first come, first served.
Accessible Restrooms
There will be an accessible porta-john near the Accessible Viewing Platform that is kept locked. Please see the platform attendant for access. There will be other accessible porta-johns in key areas throughout the festival grounds.
All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Your medications must be cleared by the medical team at the event entry. Upon entry, ask for a crowd management supervisor to connect you with a member of the medical team.
JAS will have food vendors that provide gluten-free, dairy-free and vegan dietary options. For those with special dietary needs beyond the festival food service, a personal amount of food will be allowed into the Festival. Please contact us at JazzAspenAccess@gmail.com for further information.
Interpreters & Additional Services
American Sign Language interpreters will be available for select performances. If you have any additional requests for services
Requests for these services must be emailed to us at least 30 days prior to the event to allow for sufficient preparation. To submit a request, please email JazzAspenAccess@gmail.com
Service animals are permitted throughout the festival.
Rules
- NO emotional support animals, therapy animals, or companion animals.
- Pets are not allowed and will be turned away.
- Only legitimate service animals that are properly trained and under the proper care of their owners will be provided with the appropriate credentials.
- Service animals must remain by the handler’s side at all times and must be harnessed, leashed, or tethered.
- If these devices interfere with the service animal’s work or the individual’s disability prevents using these devices, the individual must maintain control of the animal through voice, signal or other effective controls.
- Service animals must be housebroken and owners are responsible for cleaning up their waste.
- Anyone bringing an animal will be responsible for and liable for any damage or injury caused by the animal.
- All animals should have legally required vaccinations (which may need to be verified).
- All service animals must receive a service animal credential at an Accessibility Services Hub in order to enter the venue.
Please email us at JazzAspenAccess@gmail.com with any questions.
It is not acceptable to fake or exaggerate a disability to gain access to disability accommodations. Our Accessibility department has finite resources and needs to focus these resources on helping those who legitimately require assistance.
There are 2 Accessibility Services locations conveniently located on the festival site to support and address the needs of all attendees with accessibility needs. These locations are: at accessible parking and at the GA Viewing Deck. These locations will be labeled on the guest-facing map when released.
At an Accessibility Services Hub, you can:
- Learn about accessibility services and receive answers to your questions
- Receive an accessibility wristband
- Request mobility assistance between the two hubs
- Register service animals
HOURS
Friday 3:30 pm – 10 pm
Saturday 12:30 – 10 pm
Sunday 12:30 – 10 pm
*subject to change
We encourage patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting mobility devices onsite.
A shuttle service between designated stops are available for our disabled attendees who need it. Please be aware that our carts only operate on the designated route and are not able to deviate to additional areas due to public safety. Guests are able to request mobility assistance between the Accessible Hub in the Accessible Parking Lot, the GA Viewing Deck and the VIP Entrance. Requests can be made with staff at each of these locations. The festival has 2 dedicated Accessibility Carts that are available on a first come basis.
- An Accessibility Wristband issued by an Accessibility Services Hub is required to utilize this service.
- Pick-up locations include the Accessibility Services Hub in Accessible Parking, VIP Entry and the GA Viewing Deck.
- Wait times may be as long as 40 minutes due to heavy volume.
If you need to recharge your motorized wheelchair or other medical equipment, you may do so at any Accessibility Services Hub and the GA Accessible Viewing Area.
- Bring all cords and accessories needed to charge your devices.
- Chargers must use a 110-volt, 20 amp circuit.
- We will not be providing wheelchair or scooter rentals.
JAS will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Festival. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our festival more accessible, we encourage you to contact us at JazzAspenAccess@gmail.com for any of your accessibility-related needs. Additionally, if you have any questions about accessible policies or our services, please reach out to us.
Please note that it may take up to two business days (weekends not included) to receive a response. During the week of the event, you can expect a response within 24 hours. If you are already onsite at the event and require assistance, please visit any of our Accessibility Services Hubs onsite to receive direct assistance.
All concessions are accessible and located throughout the venue. If assistance is required, please confer with a festival staff member.
Several fully-equipped medical sites staffed by trained personnel are located throughout the festival to manage any issue. The medical tent is located in the main Festival field. Please see the festival map for the exact location.
A specific nursing area is dedicated to the Medical Tent and available for nursing mothers. Please inquire at the Medical Tent for access.
The venue is navigable for people with mobility disabilities. Please be advised that the venue’s terrain is grass. VIP areas are ADA accessible for guests with VIP-level tickets. If you need assistance finding your most accessible route around the event, please visit us at an Accessibility Services Hub.
Keep the Jazz Green
Jazz Aspen Snowmass is committed to building a sustainable future by working with our partners and patrons to work towards a minimal waste event.
Commitment to Reducing Waste Creation:
Our touchless water stations provide fresh, clean water and reduce the creation of the equivalent of more than 13,500 plastic bottles over the festival weekend.
All food at the festival is served on compostable or reusable plates and utensils and a full-scale compost disposal system is in place. We have eliminated plastic “stir sticks” from the main field bars, eliminating over 20,000 pieces of plastic from the landfill.
Commitment to Waste Diversion:
We currently recycle all plastics, glass, and cardboard created by our back-of-house and bars and compost food waste. In 2016, we implemented a patron diversion program, allowing our festival guests to participate in the effort by separating their waste into the proper recycle, compost, or trash bins. In 2023, we reached 81% diversion. Please do your part by putting your waste in the correct bin!
Commitment to resource efficiency:
Since 1991, JAS has worked to be a positive force in the community, presenting and preserving jazz and related forms of music through world-class events, performances, and education programs. In strengthening our sustainability commitment, we aim to be a positive force on the environmental front as well. We provide a robust transportation system and are proud that over 2/3 of our guests arrive at the festival by bus.
New in 2024, we are working with our power partner to implement a battery storage system, which will allow us to significantly reduce the time our generators spend running and our diesel consumption.
Lodging Info
Crestwood Condominiums
The Crestwood is a condominium property in Snowmass Village offering a home base for your outdoor experiences no matter what the season. With fully furnished condominiums including your own balcony with BBQ grill, a heated pool, and 3 hot tubs, adventure awaits at your doorstep. Book 3 nights over Labor Day weekend and get 10% off. Give us a call to book your Labor Day weekend experience. 1-800-356-5949 www.thecrestwood.com
CoalTree Residence Collection
Make your JAS Experience unforgettable with a stay at the CoralTree Residence Collection including residences at The Villas at Snowmass Club (walking distance to the venue), Top of the Village, and Stonebridge Inn—just a short walk or shuttle ride from all the action. Book now through the CoralTree Residence Collection using promo code JAS for an exclusive ticket-holder discount, or call us at (888) 392-7927 to lock in your stay!
Woodrun V Townhomes – Snowmass
Woodrun V has the most convenient location in Snowmass with access to the Snowmass Mall, just a short walk across the hill. With 2, 3 and 4 bedroom townhomes that live like a private home. A heated pool and 2 hot tubs on-site offer the perfect relaxation experience after a hike, mountain bike ride or a day of shopping. For reservations, call 970-923-5021 or book directly on our website Woodrun V for 10% off with code Jazz2025.
Frias Properties of Aspen Snowmass
Frias Properties of Aspen Snowmass offers over 130 vacation rentals, including slope-side condos, budget-friendly hotel rooms, and luxury homes. With 50 years of experience, we ensure a seamless stay with complimentary Aspen Airport transportation, concierge services, health club access, and 24/7 support. Book now for the ultimate Labor Day getaway! Enjoy 10% off a 4-night stay at The Enclave, Chamonix, or Owl Creek Homes. Call 970-920-2010 or book online with promo code JAZZFRIAS10.
Snowmass Mountain Lodging by East West Hospitality
www.snowmassmountainlodging.com
From comfortable family-friendly condos to expansive luxury residences with private elevator access, these warmly appointed vacation home rentals provide the comforts of a home away from home, we offer 1 Bedrooms to 4 Bedroom residences. Enjoy family rooms, kitchens, beautiful views, garage parking, and indoor-outdoor living. Conveniently located in the Base Village where the shuttles pick up and take you directly to the venue!
Viceroy Snowmass
An Aspen Snowmass Luxury Resort- A slice of modern luxury in the mountains. Come for the thrill of adventure, a quiet sanctuary, and to create lifelong memories. NEW THIS SUMMER: Cirque by Viceroy, a luxury tower with residences ranging from studios to 3 Bedroom residences. The perfect compliment to a world class music event. For more information on your Viceroy getaway visit us at https://www.viceroyhotelsandresorts.com/snowmass / 1-877-235-7577
Timberline Condominiums
The Timberline Condominiums offers a diverse collection of private vacation rentals ideally located uphill from the Snowmass Mall and an easy walk to the JAS venue shuttles. Guests can enjoy housekeeping services, free Aspen airport and Snowmass Village shuttles, a full-service front desk, outdoor pool and hot tubs, steam room, fitness center, and our on-site restaurant, The Edge serving alpine inspired cuisine with daily specials. Call or email us today to book your JAS Labor Day Experience lodging. 970.923.4000 or reservations@thetimberline.com.
Limelight Hotel Aspen
In the heart of it all, Limelight Aspen features an upgraded modern aesthetic with the perfect mix of chalet chic, laid- back comfort and the community that brings it all together with Aspen’s shops and restaurants just outside the front door. Come stay with us for JAS Labor Day weekend and receive up to 10% off – discounts vary based on length of stay. From the expected to the “holy cow!” Transportation, cruiser and fat bikes are just the start. And our rooftop terraces will give you a whole new perspective on Aspen. Limelight amenities include: daily breakfast buffet included in your room rate, on-site restaurant and lounge, free Wi-Fi throughout the hotel, dogs welcome (we love them too!), complimentary Aspen airport transportation and on-site fitness center.
Limelight Aspen offers complimentary shuttle service to and from the JAS Labor Day Festival. Call us at 855-565-0985 to reserve now or click here to book direct at Limelight Aspen.
Limelight Hotel Snowmass
Located in the heart of Snowmass Base Village, enjoy easy access to shopping, restaurants and attractions. Come stay with us for JAS Labor Day weekend and receive up to 15% off 2-3 nights or up to 25% off 4+ nights. From plush bathrobes to make your trip to the hot tub even more cozy, to a complimentary European-style breakfast to get your day started, our amenities are there to make you comfortable and relaxed from start to finish. Other Limelight amenities include: on site restaurant and lounge with large outdoor patio and fire pits, free Wi-Fi throughout the hotel, dogs welcome (we love dogs too!), complimentary Aspen airport transportation and on-site fitness center.
Limelight Snowmass offers complimentary shuttle service to and from the JAS Labor Day Festival. Call us at 855-565-0985 to reserve now or click here to book direct at Limelight Snowmass.
Laurelwood & Interlude Condominiums
Stay slope side at Laurelwood & Interlude Condominiums, located just above the Snowmass Village Mall, where you can enjoy all the comforts of home—just a short walk from the free shuttle to the JAS Labor Day Experience. Choose from studio, 2-bedroom, and 3-bedroom condos, each individually owned and uniquely designed, so you can hand-pick the perfect space for your stay. Both properties feature on-site hot tubs, private balconies or patios, and cozy fireplaces, offering the ultimate mountain retreat after a day of music and adventure.
Call (970) 923-3110 Ext. 1 or visit www.laurelwoodcondominiums.com to book your stay!
For additional lodging options call 1-800-SNOWMASS