JAZZ ASPEN SNOWMASS LABOR DAY EXPERIENCE ACCESSIBILITY (ADA) INFORMATION
JAS will be implementing a new ADA platform system in 2024. If you are unable to climb any stairs we ask that you please purchase the accessible seating ticket option. This option is only for those with a disability impacting their mobility and one of their companions. If you can climb two or more stairs, please purchase the regular general admission ticket. For the safety of all patrons, JAS will be moving the ADA platform to a more accessible location allowing for full pavement access from the handicap parking area and a safer evacuation route in the case of an emergency. It will be closer to bars and other services. See map below.
Festival Grounds
JAS takes place on a gorgeous site. As in any outdoor setting, you will encounter various types of terrain. It is reasonably flat with a few small hills. From Accessible parking to the main stage viewing platform is about 350 yards. Please, plan accordingly as there are some distances to be covered to get to all of the areas on the site, and as with any outdoor setting, rain can impact the conditions.
Entering the Festival
Patrons with disabilities can park in our main parking area in the Town Park Lot. Please have your state-issued disabled hang tag, placard, or license plate available for the parking attendants. Staff will be at the ADA Assistance tent at the front of the ADA parking in the paved portion of the lot. Please check in with them on your way to the park.
Accessible Viewing Platform
Jazz Aspen Snowmass Labor Day Experience will provide an elevated Accessible Viewing Platform. The accessible viewing platform is for guests who use wheelchairs, have significant mobility disabilities, or have difficulty standing for long periods of time. Staff will manage the viewing platform accordingly to make sure all patrons are comfortable during busy times. Guests are permitted one companion, space allowing. If the platform reaches capacity, companions may be asked to relinquish their space for disabled guests.
Golf Carts
If you need assistance to get to the viewing platform please make your request at the ADA tent located at the front of accessible parking. The staff at the tent can request a golf cart to pick you up.
Golf carts operate each day when the gates open until the last act is over. Golf carts will be available to transport patrons with mobility impairments. Golf carts travel to and from Accessible Parking and the viewing platform. To request a cart from the viewing deck please contact the viewing deck manager.
Accessible Restrooms
There will be an accessible porta-john near the Accessible Viewing Platform. There will be other accessible porta-johns in key areas throughout the festival grounds.
Prescription Medicines
Prescriptions must have a prescription label. Photo ID must match the prescription label.
Special Dietary Needs
If a patron has special medical dietary restrictions, a personal amount of food will be allowed in if accompanied by a doctor’s note. Please contact JazzAspenAccess@gmail.com with any questions or concerns.
Interpreting Services
JAS is happy to provide interpreters for the hearing impaired during the weekend. Please make any additional requests as early as possible, and no later than 4 weeks prior to the Jazz Aspen Snowmass Labor Day Experience. Send a request to JazzAspenAccess@gmail.com
SERVICE ANIMALS – Definition, Policies, and Procedures
JAS welcomes and supports the rights and attendance of all persons with disabilities who rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. We mean it!
Service Animal Definition:
A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”
Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at JAS.
Please note that all service dogs, including those from out of state, are subject to local dog ordinances, which include a valid rabies certificate.
Service Animal Policies:
For our patrons with disabilities who wish to bring their legitimate service animal to JAS, we ask that you review and follow the policies outlined below:
- Service animals must be accompanied by the handler with the disability at all times.
- Service animals must be under the control and supervision of their handler at all times.
- Service animals are not permitted to be left in camp unattended under any circumstances.
- Handlers are required to be prepared for, and clean up after, their animals at all times.
- We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
- All service animals must be credentialed by the JAS staff (see the procedures below).
SERVICE ANIMAL PROCEDURES:
All patrons with disabilities attending JAS this year with a service animal will need to have that animal credentialed by JAS staff before entering the main gate. This process will be performed quickly and respectfully by our Accessibility Staff.