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Labor Day Experience2022-09-20T16:44:39+00:00
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Thank you for joining us for the 2022 JAS Labor Day Experience!

Save the date for next year:

Labor Day Experience, September 1 – 3rd, 2023

Look for 2023 announcements this winter!

STEVIE NICKS

2022

CHRIS STAPLETON

2022

LEON BRIDGES

2022

LITTLE BIG TOWN

2022

ZACH BRYAN

2022

ST. PAUL & THE BROKEN BONES

2022

MARC BROUSSARD

2022

PATRICK DRONEY

2022

SQUEEZEBOX BANDITS

2022 JAS Music Lounge

LORENA LEIGH

2022 JAS Music Lounge

Donor (VIP) Tickets – Purchase Here

JAS Aspen Snowmass Donor Passes get you in on the inside track and provide you with outstanding Donor privileges. Donor Passes also help JAS fulfill its mission to bring world-class renowned and emerging artists to its stages. Below is pricing and information for the 2022 Labor Day Experience. For information on becoming a JAS National Council Member please click here or call 970.920.4996 for assistance in purchasing. For General Admission ticket information visit us here.

2022 Donor Ticket Pricing and Info – Labor Day2022-06-14T18:34:30+00:00

LABOR DAY 3-DAY SILVER DONOR PASSES
$2,500 per pass ($1500 tax-deduction)/3-Day Two Creeks Parking Pass- $400 ($300 contribution)
*All prices subject to change

  • One 3-Day Silver Donor Pass for the Sept. 2-4, 2022 Labor Day Experience
  • Open seating on the Donor patio and tent behind the gold section seating
  • Donor Tent access with afternoon grille fare, open bars, gourmet catered hors d’oeuvres, dinner & dessert
  • Access to Silver Lift – raised platform by sound board.
  • Prominent event program listing
  • Standing room only access front row to the side of stage left.
  • Option to purchase a Two Creeks Parking Pass separately.

Labor Day 3-Day SILVER Donor Passes – SOLD OUT!!! Join Waitlist

CLICK HERE TO PURCHASE

 

LABOR DAY 3-DAY GOLD STANDING ROOM DONOR PASSES

$3,000 per pass ($2000 tax-deductible)/3-Day Two Creeks Parking Pass- $400 ($300 contribution)

*All prices subject to change

  • One 3-Day Gold Donor Standing Room Pass for the Sept. 2-4, 2022 Labor Day Experience
  • Donor Tent access with afternoon grille fare, open bars, gourmet catered hors d’oeuvres, dinner & dessert
  • Standing room only section from 5th – 10th Rows Premium Center Stage Location
  • Prominent event program listing
  • Option to purchase a Two Creeks Parking Pass separately. *PLEASE NOTE: Parking at this level is now at the Two Creeks Lot with Shuttle to VIP Entrance* All passengers arriving at Two Creeks must have parking option on ticket in order to receive a shuttle ticket to the venue! Any attendees arriving at Two Creeks without a parking pass ticket will not be allowed on the shuttle.

 Labor Day 3-Day Gold SRO Donor Passes – SOLD OUT!!! Join Waitlist

CLICK HERE TO PURCHASE

 

LABOR DAY 3-DAY GOLD DONOR PASSES

$3,600 per pass ($2,600 tax-deductible)/ 3-Day Rodeo Parking Pass – $600 ($500 contribution)

*All prices subject to change

  • One 3-Day Gold Donor Pass for the Sept. 2-4, 2022 Labor Day Experience
  • Reserved table seating in Gold Section behind JAS National Council seating
  • Donor Tent access with afternoon grille fare, open bars, gourmet catered hors d’oeuvres, dinner & dessert
  • Standing room only section from 5th – 10th Rows Premium Center Stage Location
  • Prominent event program listing
  • Option to purchase a Rodeo Parking Pass separately
  • Child tickets are available for children 12 & under for $420/per day. One child’s ticket can be purchased for each adult PAID Donor ticket. Child tickets are for standing room only: no reserved seating. Children will have access to the same areas as their paid adult Donor.

 Labor Day 3-Day Gold Donor Passes – SOLD OUT!!! Join Waitlist 

CLICK HERE TO PURCHASE

 

Comp adult tickets are not allowed access to discounted children tickets, your ticket will specify comp or paid amount.

For more information or to purchase Donor Passes, contact JAS at 970-920-4996, or by email cisley@jazzaspensnowmass.org

EVENT CANCELLATION POLICY: The cost of each VIP Donor Pass for the JAS June & Labor Day Experience (Gold, Silver or National Council Membership) includes a fair market value component for admission to the event and a tax deductible donation, which supports JAS year-round education and programming . In the event that the event is cancelled for any reason, only the fair market value (FMV) component will be refunded or credited for future use. The tax deductible donation will not be refunded under any circumstances, including if the event is cancelled, as your donation and tax deduction will be acknowledged (per IRS rules) in the year in which you made the donation. JAS cannot carry forward this donation to the following year under any circumstances. JAS proudly uses the tax deductible contribution in furtherance of JAS’ mission of music education and performance programming.

If you elect to receive a credit for the FMV to a future event, if the ticket for the future event includes a  tax deductible contribution component or increased FMV, you will need to pay the difference in connection with the new ticket value. For example, if you purchased a ticket to an event for $1,500 that included a $500 fair market value component and a $1,000 tax deductible donation, if the event is cancelled you would be entitled to a refund of $500 or a $500 credit against a ticket for a future event with JAS.

VIP Area Map2021-09-29T19:14:48+00:00

COVID Protocols

At this time JAS does not expect to have any COVID requirements in place for entrance into the Labor Day Experience. However, with the health and safety of our audience, artists and staff remaining a top priority for JAS, Experience organizers are in regular communication with local health and safety officials and will follow all guidelines in place at the time of the event. Any updates will be sent to all ticket buyers prior to doors opening on Labor Day Weekend.

An inherent risk of exposure to COVID-19 exists in any public spaces where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. By attending the JAS Labor Day Experience you are voluntarily assuming all risks related to exposure to COVID-19.

**Volunteer & Vending Opportunities**2022-07-14T17:53:21+00:00
Volunteering2022-07-08T16:58:55+00:00

Yes, please see guidelines below:

• All volunteers must be 16 years old or older to apply.
• All volunteers must submit an application (coming out late Winter 2021) to be considered for a volunteer position. If accepted as a volunteer, you must complete one shift (6-8 hours each) in exchange for a 1-Day GA festival pass and a festival volunteer t-shirt.
• All applicants must enter credit card information as a guarantee that you will complete your scheduled shifts if accepted as a volunteer. If you fail to satisfactorily complete your scheduled shift, Jazz Aspen Snowmass reserves the right to charge for the equivalent amount of a 1-Day Pass (refer to the ‘I Agree’ section on the volunteer application for more information).

Fill Out the Volunteer Application Here
Vending2022-07-08T16:59:12+00:00
Yes! Labor Day 2022 Vendor Applications are now being accepted! Please click the link and follow the instructions for per application.
Craft Vendor Application
Food Vendor Application
Media/Press Passes2022-07-08T17:04:40+00:00
All media must fill out a press pass application, we will be in touch if you have been approved for media credentials.
Media Pass Application
General Info2022-07-11T19:36:14+00:00
What are the dates for the 2022 JAS Labor Day Experience?2021-12-15T20:41:13+00:00

Friday, September 2nd – Sunday, September 4th, 2022

What type of music will be played?2021-09-29T19:30:52+00:00

Our JAS Labor Day Experience brings artists from a wide range of popular genres of music: rock, heritage, country, pop and alternative to name a few. If you are looking for a more jazz focused musical lineup please take a look at our JAS June Experience and our JAS Café Series.

When will the full lineup be released?2021-12-14T22:23:08+00:00

JAS will be releasing the initial Labor Day line-up in December 2021. The remaining artists and specific dates and times of each artist will be announced at a later date.

What is the best way to access festival schedule/information?2021-09-29T19:44:14+00:00

Download the JAS Aspen Snowmass App from your app store on your smartphone. The JAS Aspen Snowmass App has all the most updated information on everything JAS Labor Day, from vendors, artist info, schedules, tickets, contests and more.

Where is the Labor Day Experience located?2021-09-29T19:45:04+00:00

JAS Labor Day Experience is located at:
Snowmass Town Park
2000 Brush Creek Road
Snowmass, CO

How many shows will there be each day?2021-09-29T19:46:01+00:00

Each day there will be between 3-5 shows. Before and between the main stage shows there will be smaller bands playing on our side stages located throughout the venue. The JAS Aspen Snowmass App is the best way to get up to date info on when a new band is coming on.

What time are the doors open for the Labor Day Experience?2021-09-29T19:47:00+00:00

GA/Deck:
Friday: JAS Village Opens @ 4pm, Festival Grounds @ 5pm
Saturday & Sunday: JAS Village Opens @ 1pm, Festival Grounds @ 2pm

VIP:
Friday: 5pm
Saturday & Sunday: 2pm

How late do the shows go?2021-09-29T19:47:44+00:00

Shows go until about 9:30pm –10pm each night.

Travel/Lodging2022-07-11T19:38:44+00:00
What is the best way to get to Aspen/Snowmass from out of state?2022-02-09T20:53:08+00:00
Where should I stay for the event?2021-12-15T16:03:59+00:00

Our lodging partners are great options for the event. You can check them out and their offers by clicking on the “Lodging Info” tab above. You may also call 800-SNOWMASS for additional lodging options or visit them here.

How far is Aspen from the festival? Can I stay there?2021-12-15T16:06:28+00:00

Aspen is approximately 20-30 minutes from the venue depending on weather and traffic. There are many lodging options in town, as well as, many options for dining, activities, entertainment and more. If you choose to stay in Aspen, we will be offering continuous shuttles from downtown Aspen to the venue and back. You can learn more here.

How far is Basalt/ Carbondale/ Glenwood Springs from the festival? Can I stay there?2021-12-15T16:09:35+00:00
Is RV/ Motorhome camping available?2022-02-09T20:59:51+00:00
Ticketing2021-12-15T23:47:32+00:00
What type of passes are available?2021-12-16T23:50:44+00:00
Currently only 3-Day general admission, Deck & VIP Passes are available. Single day tickets will go on-sale at a later date if available.
What is the JAS Deck?2021-12-15T20:52:56+00:00
JAS Deck are three-day passes that are a General Admission lawn upgraded experience. The private areas (detailed below) are located at the far-end of the General Admission lawn. Ticket holders have access to all of the General Admission areas in addition to the following benefits:
  • Includes a transferable wristband or single day ticket good for entrance to the JAS Deck & General Admission access.
  • Deck passes include nightly grilled fare, complimentary beer, wine and daily specialty cocktail, private bars and restrooms.
  • The JAS Deck does have lounge areas and table seating, but it is on a first come, first serve basis. Your ticket does not guarantee you a seat.
  • Please note: The Deck is located at the back of the Main Field & does not include stage-front viewing. Ticket holders may access the Standing Room Only (SRO) section shown above in the General Admission lawn area.
Purchase JAS Deck Passes Here
How are Deck Passes different from VIP passes?2021-12-15T20:53:52+00:00
The JAS Deck is an elevated GA experience and is not considered a VIP Pass. Deck Pass Holders need to enter through the Main Festival Entrance and not the Donor (VIP) Entrance. Deck Passes do not include parking or access to the VIP Section of the event.
VIP Tickets come in the following levels: Silver, Gold SRO and Gold and each ticket has a portion that is tax-deductible. VIP Pass Holders have access to the exclusive JAS Donor (VIP) Tent where there is a separate Donor (VIP) Entrance, daily grille fare, premium open bars, live cooking stations, Standing Room Only (SRO) sections in front of the stage, reserved seating for Gold Pass Holders or open seating for Gold SRO and Silver Pass Holders and option to purchase a parking pass.
Learn more by clicking on the “Donor Tickets” tab above.
What do VIP tickets get me?2021-12-15T21:02:22+00:00
Donor passes offer an out-of-this-world VIP experience, including:
  • All-inclusive, chef-driven catered cuisine and live cooking stations
  • Open bar with premium cocktails
  • Private elevated and tented areas separate from the General Admission access
  • High-top and banquet tables with chairs and comfortable views of the stage
  • Option to purchase a parking pass
  • A tax-deductible portion included in the ticket price
For more information and to purchase passes, see the “Donor Tickets” tab above or call the JAS office at (970) 920-4996.
Can I upgrade my tickets? How?2021-12-15T20:56:21+00:00
Yes, if upgraded tickets are available. You can call the JAS Offices anytime during regular business hours (M-F 9 am – 5 pm) at (970) 920-4996 and we can help you upgrade.
PLEASE NOTE:
• If you are upgrading from GA or JAS Deck to VIP you will be issued a full refund from those tickets and then charged the full amount of the VIP tickets.
• If you would like to only upgrade one day from your 3-Day Pass, we will release your 3-Day Pass and charge you single day prices for the other days of the festival.
Are single day tickets available? When will they be on sale?2021-12-15T20:58:01+00:00

Single day tickets are not currently available for any ticket level. Single day tickets will be released, based on availability closer to the beginning of the summer. The best way to be informed of single day ticket releases please sign up for our email list here.

Will ticket prices go up?2021-12-15T20:58:38+00:00

Yes, GA ticket prices will go up. We are currently at our Mid Way Price Level. These prices are based on availability and will move into our Last Chance price level once sold out. We recommend get your tickets as soon as you can in order to save. JAS Deck and VIP ticket prices are subject to increase. There is a limited amount and typically sell out first. Do not wait to purchase your tickets.

Can I buy tickets day of?2021-12-15T20:59:13+00:00
ONLY IF THEY ARE AVAILABLE! Buy early! Tickets have been selling out in advance over the last four years!
What is your policy on tickets if the festival is canceled due to COVID-19?2021-12-15T21:02:00+00:00

Should JAS have to cancel any event due to Colorado or Pitkin County COVID-related restrictions you will have the option of receiving a refund for your tickets or a credit for future rescheduled events.

How do I get my tickets / are they wristbands?2021-12-15T21:01:19+00:00
GA / JAS Deck–
We have now switched over to AXS Mobile ID. You will receive your tickets via our JAS Aspen Snowmass App. These will arrive in the “Tickets” section of the app at a date closer to the festival. You will receive an email informing you when your tickets are available in the JAS App. You can have your tickets mailed to you for an additional $8 or can pick them up at Will Call during the event for an additional $6.
VIP–
You will receive your tickets as a PDF in your email. These will be sent out with your parking passes and other important information in early August. You must have them pulled up on your phone or printed out prior to coming to the festival grounds!
What is AXS Mobile ID?2021-12-15T21:03:17+00:00

AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the JAS Aspen Snowmass App, and the preferred admission method for JAS Labor Day Experience. It eliminates paper tickets and allows you to enter the JAS venue with your AXS Mobile ID, the credit card used to purchase tickets or a valid ID (ID must be registered to the AXS account). AXS Mobile ID is currently in use at other popular Colorado venues, including Pepsi Center and Red Rocks Amphitheater and allows you to manage your tickets digitally. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by JAS. Please see our AXS Mobile ID section for more info and details.

What if I don’t have a smart phone? Or I lost / don’t have my phone?2022-07-27T16:42:06+00:00

If you don’t have a way to access the tickets from the JAS Aspen Snowmass App you may also present another convenient form of ID –AXS registered credit card or driver’s license. Or you can pick your tickets up from Will Call. Will Call will be open at the festival site daily starting at noon on Friday, September 2, 2022!

When will I get my tickets?2021-12-15T21:07:07+00:00

GA/Deck
AXS Mobile ID:
Estimated to be sent out before the start of the summer. You will receive an email informing you your tickets have arrived in the JAS App Standard Mail: All standard mail tickets will be sent out approximately two weeks prior to Labor Day Weekend

Will Call:
Will Call will be open at the Belly Up on Thursday, Sept. 2, 2021 or at the festival site daily starting at noon on Friday, Sept 3, 2021.

VIP
All tickets will be sent via email, including your parking passes, starting in early August.

How can I update my ticketing info?2021-12-15T21:06:53+00:00
You can call the JAS Office at (970) 920-4996 during regular business hours (M-F 9am –5pm MST) and we can assist you with updating any ticket info
Can I sell my tickets?2022-07-27T15:26:35+00:00

Yes, you can sell your tickets, we highly recommend using the AXS Mobile Re-Sell marketplace via the JAS Aspen Snowmass App for the most efficient and safe way to complete the transaction. Please visit the AXS Mobile ID FAQ to learn more.

***BLIND FAITH PASSES ARE NOT AVAILBLE FOR RE-SELL. THEY ARE TRANSFERABLE ONLY, DUE TO THE VERY DISCOUNTED PRICE***

***CHILD TICKETS ARE TRANSFERABLE ONLY,  NOT AVAILABLE FORE RE-SELL***

Can I give my tickets to a friend? How?2021-12-15T21:09:01+00:00

Yes, you will be able to transfer your tickets over to anyone you like via the Ticket section in the JAS Aspen Snowmass App. You simply send the tickets to your friend or family member’s AXS email and they will instantly have access to those tickets. Please visit the AXS Mobile ID FAQ to learn more.

Where can I buy sold out tickets?2021-12-15T21:09:34+00:00

The only JAS approved and guaranteed way to purchase Labor Day tickets are through the AXS Mobile ID marketplace via the JAS Aspen Snowmass App. Please visit the AXS Mobile ID FAQ to learn more.

What will happen if I purchase a pass off Craiglist, Stubhub, Vividseats, etc?2021-12-15T21:10:24+00:00

JAS can only guarantee tickets purchased from our sites or apps. If you purchase from a 3rd party or scalper we will not offer customer service, authentication or support for any passes purchased through any 3rd parties. You will only know that your 3rd party pass is valid when it successfully scans into the Venue each day. Redeeming a ticket from a 3-Day Pass purchase does not guarantee that the remaining days will be valid. Scalped passes are subject to cancellation at any time without warning.

Where will the ticket box office be and what are the hours?2021-12-15T21:13:02+00:00

The Will Call office locations and hours are (subject to change):

  • Thursday, September 2nd:2pm – 8pm (times subject to change) at Belly Up in Downtown Aspen
  • Friday, September 3rd – Sunday, September 5th: 12pm –9pm at the Festival Entrance
What do I need to get my tickets from Will Call?2021-12-15T21:12:44+00:00
Your ID and the credit card used to purchase the tickets.
What is your refund policy?2022-05-13T15:10:13+00:00
JAS has a NO REFUND/ NO EXCHANGE* policy. Please see here for full details of the purchaser agreement.
*Should JAS have to cancel any event due to Colorado or Pitkin County COVID-related restrictions you will have the option of receiving a refund for your tickets or a credit for future rescheduled events.
Are passes transferable by day/show?2021-12-15T21:14:52+00:00
All 3-Day Passes are transferable by day.
Is there a discounted rate for children?2021-12-15T21:16:12+00:00
All children 3 years and younger are FREE when accompanied by an adult. Children 4-12 years old have a discounted ticket rate for GA and VIP. There is no discounted rate for the JAS Deck and you will need to purchase a full price ticket for your children to enter the JAS Deck with you.
  • GA Child Ticket -$45 /child/day
  • VIP Child Ticket -$350 /child/day
PLEASE NOTE: 
When a day is SOLD OUT that also includes Children Tickets. Do not wait to buy your kids tickets, our shows have been selling out in advance! Children Ticket prices do not change.
Children Tickets must be bought with an Adult Ticket when purchasing online. To add kid tickets to already purchased Adult Tickets, please call the JAS Offices during regular business hours (M-F 9am –5pm MST) at (970) 920-4996.AGAIN, DO NOT WAIT! When shows are sold out that also includes children tickets!
AXS Mobile ID2021-12-15T23:43:13+00:00
What is AXS Mobile ID?2021-12-15T21:22:50+00:00

AXS Mobile ID is digital ticketing technology that provides the flexibility and convenience of safely and securely managing tickets online or in the Jazz Aspen Snowmass mobile app, and the preferred admission method for JAS Labor Day Experience. It eliminates paper tickets and allows you to enter the JAS venue with your AXS Mobile ID, the credit card used to purchase tickets or a valid ID (ID must be registered to the AXS account). AXS Mobile ID is currently in use at other popular Colorado venues, including Pepsi Center and Red Rocks Amphitheater and allows you to manage your tickets digitally. AXS Mobile ID gives you the ability to transfer, sell and buy seats through an official marketplace endorsed by JAS.

How do I create an AXS account?2021-12-15T21:24:32+00:00

Upon purchasing tickets, your AXS Mobile ID will be automatically added to your existing AXS account (for all GA and JAS Deck Labor Day Experience tickets EXCEPT 3-Day Blind Faith Non-Flex tickets – these will arrive in your AXS account a couple weeks prior to Labor Day), if you do not currently have an AXS account you will need to create one. You can go to AXS.com and enter some very basic account information. After completing the account information, you may buy, sell or manage any seats in your account.

When should I expect to receive my Labor Day tickets?2021-12-15T21:29:08+00:00

3 Day Passes: you will not see your tickets in your AXS Mobile ID seats on the Jazz Aspen Snowmass app until closer to the event (early/ mid August)
Single Day Tickets: you will not see your tickets in your AXS Mobile ID seats on the Jazz Aspen Snowmass app until early summer

What if I don’t want to use AXS Mobile ID?2021-12-15T21:29:53+00:00

Standard Mail and Will Call will also be an available method of delivery, for an additional fee. Tickets purchased with Standard Mail will be sent out approximately two weeks prior to Labor Day Weekend. Single Day Tickets: you will not see your tickets in your AXS Mobile ID seats on the Jazz Aspen Snowmass app until early summer.

How do I get into the venue?2021-12-15T21:30:47+00:00

AXS Mobile ID tickets via the Jazz Aspen Snowmass mobile app is the recommended form of entry, but if you don’t have access to a smartphone, you may use the credit card you used to purchase the tickets or your ID (ID must be registered to your AXS account).

1. Get the Jazz Aspen Snowmass app if you haven’t already
2. Open the App and sign in to see your tickets. WE HIGHLY RECOMMEND OPENING YOUR TICKETS IN THE APP PRIOR TO ARRIVING AT THE VENUE TO AVOID ANY CONNECTIVITY ISSUES.
3. Show the ticket in the App at the entrance and get them scanned to enter.
You may also present another convenient form of ID – AXS Mobile ID registered credit card or driver’s license (only available for
certain states and the newest versions of their IDs).

Enjoy the event!

Bought tickets for a group? Make sure everyone enters together OR transfer tickets to friends before the event & have them follow the steps above to enter the venue.

What if my guests arrive at different times?2021-12-15T21:31:42+00:00
Many fans find it best to TRANSFER the seats to their guests prior to the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID.
What if my credit card is lost or stolen?2021-12-15T21:34:12+00:00
If your credit card is lost or stolen and replaced by your credit card company before the event, you can register the new card on AXS Mobile ID (AXS.com) and remove your old card. If you cannot get AXS Mobile ID Seats on your phone, do not have your credit card upon arriving at the event, and do not have an accepted ID, please visit the Box Office for assistance.
What if I need to leave the venue and reenter?2021-12-15T21:35:40+00:00
A ticket scanner will scan your ticket as you leave and then will rescan again at reentry.
Transferring your Tickets2021-12-15T21:36:15+00:00

A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. There is no fee for transferring seats and you are allowed unlimited transfers.

Your guests will need to create an AXS account to receive tickets. Guests can transfer the tickets back to you if they can’t attend or you can cancel the transfer if they have yet to set up their AXS account. If they already have an AXS account set up the tickets will go in their account automatically.

Here’s how it works:
1. Click the Transfer button next to the event in your AXS account.
2. Select the tickets to transfer and enter the recipient’s information.
3. On the review page, click the Transfer button to send the tickets.

The recipient will get an email about the transfer, and they’ll need to create an AXS account (if they don’t have one yet) to complete the transfer. After that, the tickets will be theirs to use with the AXS app.

How will I know if my transfer was successful?2021-12-15T21:38:11+00:00

Review your transfer history within the Jazz Aspen Snowmass app by clicking on MY EVENTS and selecting TRANSFERRED. You may also review your transfers and purchase history at AXS.com

How do I accept Transferred Tickets?2021-12-15T21:37:57+00:00

If you already have an AXS account, the tickets will be transferred to your account automatically. Otherwise, you’ll get an email letting you know you need to create an AXS account to claim the tickets. Just follow the simple steps to make the tickets officially yours.

Once I have downloaded the Jazz Aspen Snowmass App and AXS account, do I have to accept the transfer every time?2021-12-15T22:20:38+00:00
Nope. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually).
Can seats be transferred to someone who doesn’t have an AXS account?2021-12-15T22:22:13+00:00

Yep! They’ll just have to create an AXS account to claim their tickets.
They’ll also need to get the Jazz Aspen Snowmass app. When it’s time for the event, they can open the app to show their tickets on their phone. Make sure they do this prior to arriving at the venue to avoid any connectivity issues that could occur.

Can I cancel a transfer?2021-12-15T22:22:51+00:00

It depends. If your friend already has an AXS account, the tickets will be transferred instantaneously. Otherwise you have until your friend creates an account to cancel the transfer. Remember, your friends can always transfer tickets back to you.

Selling your Tickets2021-12-15T22:23:42+00:00

The fan-to-fan exchange is the best place to sell your seats because it is the official marketplace endorsed by JAS. Tickets purchased through unofficial sources (such as Craigslist, StubHub, Vividseats etc.) may not be valid.

Here’s how it works:
1. Click the Sell button next to the event in your AXS Account.
2. Select the tickets to sell, and then set your price and selling options.
3. On the Review page, click the List Tickets button to finish.

When your tickets sell, you’ll receive an email informing you of the sale. The tickets will be delivered to the buyer automatically. You’ll be able to transfer money to your bank from your account on AXS.com.

How do I know if I can sell my tickets?2021-12-15T22:24:31+00:00
If you see a Sell button next to your tickets in your account, you can sell them! It’s up to the promoter or team if you can sell tickets or not.
When I sell tickets, do I have to deal with the buyer?2021-12-15T22:25:08+00:00

Never. AXS handles payment and delivery so buyers and sellers never interact with each other. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit.

When does a ticket listing expire?2021-12-15T22:25:49+00:00
It’s up to you! When listing tickets, you decide how long your listing will be available for others to buy. Generally, these are your options:
• One Day From Now
• One Week From Now
• One Day Before Event
• One Hour Before Start Time
• At Event Start Time
• One Hour After Event Start Time
Remember, you can remove your listing at any time (as long as the tickets haven’t sold).
How do I remove a listing?2021-12-15T22:27:01+00:00

Just follow these steps:

1. Sign into your AXS Account and click Listings
2. Choose a listing and click Retract
3. Click yes, retract now.

And you’re done! Your tickets will no longer be listed for others to buy.

How is ticket pricing determined?2021-12-15T22:27:39+00:00

There will be a decided dollar amount set by JAS based on the current ticket pricing and availability. Users can sell tickets at any resale price level regardless of what they purchased their tickets for.

Buying Tickets2021-12-15T22:28:46+00:00

Tickets for The JAS Labor Day Experience can be purchased via AXS.com or via the Jazz Aspen Snowmass App. Just click or tap on the BUY tab and find The JAS venue to begin browsing upcoming shows.

What is AXS Official Resale and where do the tickets come from?2021-12-15T22:29:22+00:00

AXS Official Resale is the safe and easy way to buy and sell tickets with other fans. When fans have tickets they can’t use, they list them for other fans to buy. Buyers get 100% valid and authentic tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit. If available, you’ll see the option to get tickets with AXS Official Resale on the event page.

When I buy tickets, do I have to deal with the seller?2021-12-15T22:29:58+00:00

Never. AXS handles payment and delivery so buyers and sellers never interact with each other. Buyers get tickets delivered straight to their AXS accounts, and sellers get paid by direct deposit.

What if a show/ festival day is sold out?2021-12-15T22:30:31+00:00

As long as there are people who have tickets to sell, The AXS Official resale is the best & safest place to find tickets. And with JAS controlling the price you won’t have to worry about overpriced tickets.

Venue2022-08-31T16:47:07+00:00
Click Here for Festival Map

(map details are subject to change and are updated regularly)

Is the venue outside/ will weather effect the festival?2021-12-15T22:37:02+00:00

The venue is located outside with extremely limited areas for shelter. The shows will go on rain or shine, unless weather conditions are deemed too dangerous to continue.

IMPORTANT: Our festival is in the middle of the Colorado High Rockies, so please plan accordingly. Weather and temperatures change frequently and drastically. It could be a blue bird, 75-80 degree day and at about 3-5pm it could drop to 50-60 degrees and start pouring and then be back to warm and beautiful within the hour or could stay cold. Packing layers, rain jackets, hats, gloves, closed toed shoes and socks is encouraged.

Where is there parking for the Labor Day Experience?2021-12-15T22:38:21+00:00

FREE parking is available at the Intercept Lot located at the intersection of Hwy. 82 and Brush Creek Road. Free shuttles, compliments of JAS, will be provided from the lot to the site.

FREE parking is also available at the Town of Snowmass Village parking garage located at Base Village and all numbered lots on the Snowmass Village Mall with FREE shuttle service to the site.

NO ON-SITE PARKING AVAILABLE EXCEPT FOR VIP TICKET HOLDERS!

How do I get to and from each show?2021-12-15T22:41:57+00:00
Please see our Transportation Section below for full details on getting to and from the Labor Day Experience
Is there ADA Seating at the Venues? What are your ADA amenities?2021-12-15T22:42:36+00:00
Yes, we offer full ADA amenities at our festival. Please see our ADA Section below for more information and details.
What is seating/ the venue like?2022-08-30T15:16:58+00:00

The majority of the JAS Labor Day Experience is an open, outdoor field. JAS HAS A NO TARP POLICY! General Admission ticket holders may bring blankets (max 40″x 60″) or ground level chairs to sit in/on. Ground-level chairs should sit no more than 6″ above ground. JAS will not have chairs available for purchase this year, 2022.

General Admission lawn seating is first-come, first served. The Standing Room Only area in front of the stage for General Admission is also first come, first served.
If you and your party would like to have seating during or in-between sets, please see the option to upgrade your GA experience to VIP pass options.

Standing Room Only (SRO) section in front of the stage:2021-12-15T22:44:26+00:00

For safety reasons, this years’ Experience will feature a small standing-room-only section directly in front of the stage on the General Admission side.
Blankets and low-back chairs will not be allowed in this area but will be permitted outside of this area. The SRO is first come, first served for front-of-stage access.

Can I bring food and drink to the shows?2021-12-15T22:45:12+00:00

You cannot bring food or drinks on the event site. There will be an array of food and drink vendors available on site (For more information about the Vendors’ Village, see below).

You may bring in ONE factory sealed bottle of water or empty water bottle/Camelback. There will be FREE water stations throughout the venue that will be available for refills.

If you have special dietary needs to require you to bring in outside food or drinks, please get a signed doctor’s note to present at event check-in.

Can I bring snacks for my small children/ babies?2021-12-15T22:45:54+00:00
Milk, formula, baby food and snacks will be allowed into the festival within reason and if you are accompanied by a child whom the food is appropriately for.
Will there be food and drink available for purchase during the shows?2021-12-15T22:46:59+00:00

JAS Vendors’ Village offers a wide selection of World and American cuisine and refreshing beverages for all ages sure to satisfy everyone in your party. Wine, beer and premium cocktails are available for purchase, as well. BRING YOUR ID! EVERYONE must have been pre-ID’ed with a wristband before purchasing alcoholic beverages.

Most vendors are cash only. Alpine Bank ATMs will be available on-site at the Vendors’ Village.

What is the JAS Vendors’ Village?2022-04-14T19:28:52+00:00

JAS Village may be accessed by all General Admission, JAS Deck, and VIP ticket holders. A diverse selection of food and beverage options will be available for purchase, as well as local and regional merchandise to ensure you have a memento from your Labor Day Experience.

• In between Main Stage performances, additional up-and-coming bands will perform at the JAS Village Stage. Make sure to discover these burgeoning acts!
• A kid’s area is also located in the village with face painting, juggling, and crafts for the young ones in your group. 

Do vendors accept credit/ debit? Will there be ATMs on site?2021-12-15T22:49:58+00:00
This varies from vendor to vendor. There will be Alpine Bank ATMs on site, but to avoid fees bring cash.

• In between Main Stage performances, additional up-and-coming bands will perform at the JAS Village Stage. Make sure to discover these burgeoning acts!
• A kid’s area is also located in the village with face painting, juggling, and crafts for the young ones in your group.

See a map of all the vendors here (map details are subject to change and are updated regularly)

Can I bring strollers?2021-12-15T22:50:48+00:00

Yes.

Is reentry allowed?2021-12-15T22:51:24+00:00
Yes, you will need your ticket (physical or from the JAS Aspen Snowmass App) to leave and to reenter the festival.
Are e-cigs or vape pens allowed?2021-12-15T22:52:41+00:00
Yes, as long as they contain tobacco products only. Please be respectful of others around you when smoking and go to the designated smoking areas.
Can I smoke cigarettes during the festival?2021-12-15T22:53:17+00:00
Yes, in designated smoking areas. Again, please be respectful of others around you when choosing to smoke tobacco.
How can I find a lost item after the event?2021-12-15T22:53:52+00:00
All lost items will be turned into the Snowmass Village Police Department. You can call their office directly at (970) 923-5330 to retrieve lost items.
Security/Safety2021-12-15T23:42:26+00:00
What are you doing to ensure my safety before arriving at the festival, during and after the festival ends?2021-12-15T22:57:20+00:00
Safety of our patrons at our festival is our number one priority. Please see below for more details about our safety, emergency and evacuation procedures.
Will there be security checks for bags before going into the shows?2021-12-15T22:57:56+00:00

Yes. All bags will be searched as you enter the festival grounds.

Prohibited Items2022-07-20T22:14:06+00:00

Prohibited Items List 

No outside drinks or liquid of any kind (one clear SEALED plastic water bottle or one PLASTIC refillable water bottle permitted)

No tarps, blankets larger than 8’ x 8’ or rugs

No tents

No large purses, bags, or backpacks (one small bag or backpack per person allowed)

No weapons of any kind including pocket knives, pepper spray, or any objects that could be used as a weapon

No fireworks, sparklers, smoke bombs, or incendiary devices

No coolers or generators

No megaphones, air horns, musical instruments, or amplified sound equipment

No glass of any kind (except for eyeglasses & sunglasses)

No grills, gas, propane, or open flames

No laser pointers or LED projection lights

No pets (except service animals)

No drones, remote controlled planes or cars

No balloons, inflatables, or kites

No balls, frisbees, or sports equipment

No professional recording equipment or tripods

No bikes, skateboards, one-wheels, unicycles, roller skates, inline skates, or scooters

No markers, pens, chalk, stickers, or spray paint

No illegal substances, marijuana, marijuana products or paraphernalia

No outside vendors, unauthorized solicitations, handbills, sampling, giveaways

No HIGH-BACK CHAIRS OF ANY KIND OR CHAIRS WITH LEGS  (chair backs must be no higher than 6” above the ground)

No Outside food or drink

Bag policy / Entry Policy

Rules subject to change without notice. Rules subject to security discretion*

NO Refunds or Exchanges

NO Sitting on Designated Standing Room Only

NO Moshing, Crowd Surfing or Stage Diving

NO Unauthorized/Unlicensed Vendors Allowed

NO Unauthorized Solicitations, Handbills, Sampling, Give-Aways, etc.

NO Outside food or drink

  • For your safety and the safety of others, guests and their possessions are subject to inspection as a condition of admittance. Please have your bags open and available for inspection.
  • Smoking is strictly prohibited inside Town Park.
  • Private vending (including tickets) is prohibited.
  • Intoxicated patrons may be denied admittance.
  • OK Hydration packs with no more than two main compartments and one smaller compartment— bladder must be empty upon entry.

PLEASE USE YOUR GOOD JUDGMENT AND BRING ONLY WHAT YOU REALLY NEED.

Be Prepared2021-12-15T22:59:31+00:00

• Have a list of contact information, allergies and medication on your person in case our emergency team needs to know!
• Mother Nature can be unpredictable! Though we will be monitoring the weather at all times, to prepare, it’s important that you check the weather right before leaving for the event. This way you can be prepared with rain gear, warm clothes, or anything else you may need to be comfortable in the case of unpleasant weather.
• Stay hydrated and be prepared for sun! It can get very hot in September in Snowmass, make sure you have plenty of sunscreen and a good plan for having water near you at all times! (Remember empty camelbacks and plastic water bottles are allowed in, bring them and take advantage of out water fill stations)

How You Can Help2021-12-15T23:00:10+00:00

• IF YOU SEE SOMETHING, SAY SOMETHING. Whether it’s someone looking ill, an unruly guest, or something that seems suspicious – Grab the nearest police officer, security or staff member for immediate assistance!
• Take a moment to look over the map, locate all the medical tents and emergency exits so you know the quickest way to safety in an emergency!
• Be considerate of those around you! There are a lot of people around you and you are all there for one reason – TO HAVE FUN!

In Case of an Emergency2021-12-15T23:00:49+00:00

• STAY CALM! There are teams available to help and plans are in place in case of an emergency. Keep you and others around you calm and listen to any instructions given to you by and emergency responder or security officer.
• Follow the emergency exit signs. Please take a moment to review the map and look for emergency exits. These exits will also be marked with signs in the venue, so take a moment once you enter to take a moment and make yourself familiar with their locations in the event of an evacuation.
• KEEP UP-TO-DATE! In the event of an evacuation or emergency we will post updates via our social network pages, app and texting platform. Make sure you follow us on Facebook, Twitter and Instagram, have downloaded our app to stay updated. Keep your eyes on these sites for all safety and scheduling updates.
• In the event of an emergency buses WILL NOT make regular stops! Buses will take patrons DIRECTLY to either: Ruby Park in Aspen, the Intercept Lot, Snowmass Base Village Transit Depot or Snowmass Mall Transit Depot. From there you can get on connecting buses to your final destination.

Security Screening2021-12-15T23:01:32+00:00

• For the security of everyone at Jazz Aspen Snowmass all people and vehicles on festival grounds are subject to a full body pat-down and magnetometer screening before entry. If you would like to be screened by security personnel of your same gender, please let security personnel know prior to the search process. Screening of children will always take place with the consent of a parent or guardian.

Transportation2021-12-15T23:46:07+00:00
Where can we park?2021-12-15T23:04:54+00:00

GA/JAS Deck – parking will be located at the Intercept Lot located at the cross section of Highway 82 and Brush Creek Road. Shuttles will be running regularly and will drop you off at the Transportation Center at the Snowmass Town Parking Lot.

Silver VIP & Gold SRO Parking – will be located at the Two Creeks Parking Lot off Owl Creek Rd. Please access via Brush Creek Road from Highway 82. DO NOT USE OWL CREEK ROAD.

Gold VIP Parking – will be located at the Rodeo Lot by the event. Gold Parking Pass holders will enter the lot from the roundabout at the far corner of the parking lot.

*Please note parking is limited and on a first come first serve basis. Please help us reduce parking by taking alternative means of transportation*

Are there buses/shuttles to the event?2021-12-15T23:05:56+00:00

All shuttles run continuously to and from the venue beginning 1 hour before doors through egress.

From Aspen – Look for the JAS Shuttles leaving from Ruby Park.

Intercept/ Downvalley – please take the regularly schedule RFTA buses to the Intercept Lot. JAS Shuttles will leave the Intercept Lot from the Northeast side of the parking lot (not the regular bus stop) These shuttles will drop you off at the Transportation Center at the Snowmass Town Parking Lot.

From Snowmass – JAS Shuttles will take patrons from stops in Snowmass Village to the venue. PLEASE NOTE: the shuttles will be RFTA and School Busses. TOSV busses WILL NOT be taking attendees to the festival entrance – they will be dropping patrons off at the Alternative Transportation Drop Off. Shuttle routes and stops have changed please see below.

What are other methods transportation I can use to get to the event?2021-12-15T23:06:47+00:00

Hotel shuttles, Uber, Lyft, cabs, car services, etc.

Hotels and other private transportation will be dropping off at the Old Information Kiosk north of the roundabout and guests will be walking on the pedestrian path to the festival entrance.

Walking/ Biking – Please note that these is no longer an entrance on the west side of Brush Creek Road. Please do not attempt to access the venue this way. All patrons should enter through the Town Park Lot.

ADA2022-08-04T15:38:38+00:00

JAZZ ASPEN SNOWMASS LABOR DAY EXPERIENCE ACCESSIBILITY (ADA) INFORMATION

The following information should answer questions regarding accessibility at Jazz Aspen Snowmass Labor Day Experience.  If you have any additional questions, by all means contact us via email at: JazzAspenAccess@gmail.com 

For help or information during the festival please call: 970.404.6803

Festival Grounds2022-08-03T15:16:42+00:00

Festival Grounds

JAS takes place on a gorgeous site.  As in any outdoor setting you will encounter various types of terrain.  It is reasonably flat with a few small hills.  From Accessible parking to the main stage viewing platform is about 350 yards.  Please, plan accordingly as there are some distances to be covered to get to all of the areas on the site, and as with any outdoor setting, rain can impact the conditions.

Entering the Festival2022-08-03T15:21:21+00:00

Entering the Festival

Patrons with disabilities can park in our main parking area in the Town Park Lot.  Please have your state issued disabled hang tag, placard or licensed plate available for the parking attendants. Staff will be at the ADA Assistance tent at the front of the ADA parking in the paved portion of the lot. Please check in with them on your way in to park.

Accessible Viewing Platform2022-08-04T15:42:28+00:00

Accessible Viewing Platform

Jazz Aspen Snowmass Labor Day Experience will provide an elevated Accessible Viewing Platform.  The accessible viewing platform is for guests who use wheelchairs, have significant mobility disabilities, or who have difficulty standing for long periods of time. Staff will manage the viewing platform accordingly to make sure all patrons are comfortable during busy times. Guests are permitted one companion, space allowing. If the platform reaches capacity, companions may be asked to relinquish their space for disabled guests.

Golf Carts2022-08-03T15:13:43+00:00

Golf Carts

If you need assistance to get to the viewing platform please make your request at the ADA tent located at the front of accessible parking.  The staff at the tent can request a golf cart to pick you up.

Golf carts operate each day when the gates open until the last act is over.  Golf carts will be available to transport patrons with mobility impairments. Golf carts travel to and from Accessible Parking and the viewing platform. To request a cart from the viewing deck please contact the viewing deck manager.

Accessible Restrooms2022-08-03T15:12:44+00:00

Accessible Restrooms

There will be an accessible porta-john near the Accessible Viewing Platform. There will be other accessible porta-johns in key areas throughout the festival grounds. 

Prescription Medicines2022-08-03T15:12:03+00:00

Prescription Medicines

Prescriptions must have a prescription label. Photo ID must match the prescription label.

Special Dietary Needs2022-08-03T15:10:54+00:00

Special Dietary Needs

If a patron has special medical dietary restrictions, a personal amount of food will be allowed in if accompanied by a doctor’s note. Please contact  JazzAspenAccess@gmail.com  with any questions or concerns.

Interpreting Services2022-08-03T15:10:01+00:00

Interpreting Services

JAS is happy to provide interpreters for the hearing impaired during the weekend. Please make any additional requests as early as possible, and no later than 4 weeks prior to Jazz Aspen Snowmass Labor Day Experience. Send request to JazzAspenAccess@gmail.com 

Service Animals – Definition, Policies, and Procedures2022-08-03T15:08:49+00:00

SERVICE ANIMALS – Definition, Policies, and Procedures

JAS welcomes and supports the rights and attendance of all persons with disabilities that rely on the special skills of a trained service animal. What we DO NOT support, nor will tolerate, are pets being misrepresented by their owners as service animals, when in fact they are not. So please, don’t do it. Leave your pet at home. We mean it!

Service Animal Definition:

A ‘service animal’ means “any dog that is individually trained to do work or perform tasks for the benefit of an individual with a disability. The work or tasks performed by a service animal must be directly related to the handler’s disability.”

Emotional support or comfort animals are not considered service animals under the ADA and therefore are not allowed at JAS.

Please note that all service dogs, including those from out of state are subject to local dog ordinances, which includes a valid rabies certificate

Service Animal Policies:

For our patrons with disabilities who wish to bring their legitimate service animal to JAS, we ask that you review and follow the policies outlined below:

  1. Service animals must be accompanied by the handler with the disability at all times.
  2. Service animals must be under the control and supervision of their handler at all times.
  3. Service animals are not permitted to be left in camp unattended under any circumstances.
  4. Handlers are required to be prepared for, and clean-up after, their animals at all times.
  5. We reserve the right to remove and/or refuse access to any service animal from the campgrounds or venues if that animal is deemed to be a health or safety threat to festival patrons, staff, or other service animals, or in violation of these policies.
  6. All service animals must be credentialed by the JAS staff (see the procedures below).

SERVICE ANIMAL PROCEDURES:

All patrons with disabilities attending JAS this year with a service animal will need to have that animal credentialed by JAS staff before entering the main gate. This process will be performed quickly and respectfully by our Accessibility Staff.

Green Initiatives2021-12-15T23:41:29+00:00
Keep the JAZZ Green!2021-12-15T23:21:26+00:00
Jazz Aspen Snowmass is committed to building a sustainable future by working with our partners and patrons to work towards a minimal waste event.
What is your commitment to waste diversion?2022-03-29T21:50:46+00:00

We have set a goal of 80% waste diversion by 2021. We currently recycle all plastics, glass and cardboard created by our back of house and bars. In 2016, we implemented a patron diversion program, allowing our festival guests to participate in the effort by separating their waste into the proper recycle compost, or trash bins.

In 2018 we achieved an 88% diversion rate. Please do your part by putting your waste in the correct bin!

Destination by Hyatt

Stay in one of our Destination by Hyatt vacation rentals and enjoy amenities like private entrances, full kitchens, spacious living areas, and private outdoor space. All the comforts of home with all the amenities of a hotel to make your music festival weekend easy and comfortable. Choose from boutique hotel rooms to four bedroom residences located throughout Snowmass Village, some within walking distance to the venue. Earn World of Hyatt points with your stay. Call 970-429-5055 or book online.

Woodrun V Condominiums

Woodrun V offers the largest and most conveniently located condos in Snowmass Village, just moments away from the JAS Aspen Snowmass Venue. Our townhomes are available in two, three, or four-bedrooms ranging from 1700- 3200 square feet. Boasting excellent spaces for families and groups of all sizes, with superior amenities such as: heated pool, hot tubs, valet parking, saunas, conference center, housekeeping, and an easy walk to both Base Village and The Snowmass Mall. A property like Woodrun V is more than just a place to stay on vacation, it is a home away from home.

www.woodrunv.com | 800-718-3694 | info@woodrunv.com

For additional lodging options call 1-800-SNOWMASS