The venue is navigable for people with mobility disabilities. Please be advised that the venue’s terrain is grass. VIP areas are ADA accessible for guests with VIP-level tickets. If you need assistance finding your most accessible route around the event, please visit us at an Accessibility Services Hub.
A specific nursing area is dedicated to the Medical Tent and available for nursing mothers. Please inquire at the Medical Tent for access.
Several fully-equipped medical sites staffed by trained personnel are located throughout the festival to manage any issue. The medical tent is located in the main Festival field. Please see the festival map for the exact location.
All concessions are accessible and located throughout the venue. If assistance is required, please confer with a festival staff member.
JAS will consider any request by an attendee with a disability for reasonable modification of its policies, practices or procedures or for auxiliary aids and services that will permit the attendee equal enjoyment of the goods and services offered at the Festival. We encourage you to make any such request as far in advance as
If you need to recharge your motorized wheelchair or other medical equipment, you may do so at any Accessibility Services Hub and the GA Accessible Viewing Area. Bring all cords and accessories needed to charge your devices. Chargers must use a 110-volt, 20 amp circuit. We will not be providing wheelchair or scooter rentals.
A shuttle service between designated stops are available for our disabled attendees who need it. Please be aware that our carts only operate on the designated route and are not able to deviate to additional areas due to public safety. Guests are able to request mobility assistance between the Accessible Hub in the Accessible Parking
We encourage patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches, walkers and canes are also permitted. Please note that we will not be renting mobility devices onsite.
There are 2 Accessibility Services locations conveniently located on the festival site to support and address the needs of all attendees with accessibility needs. These locations are: at accessible parking and at the GA Viewing Deck. These locations will be labeled on the guest-facing map when released. At an Accessibility Services Hub, you can: Learn
It is not acceptable to fake or exaggerate a disability to gain access to disability accommodations. Our Accessibility department has finite resources and needs to focus these resources on helping those who legitimately require assistance.
