It depends. If your friend already has an AXS account, the tickets will be transferred instantaneously. Otherwise you have until your friend creates an account to cancel the transfer. Remember, your friends can always transfer tickets back to you.
Yep! They’ll just have to create an AXS account to claim their tickets. They’ll also need to get the Jazz Aspen Snowmass app. When it’s time for the event, they can open the app to show their tickets on their phone. Make sure they do this prior to arriving at the venue to avoid
Once I have downloaded the Jazz Aspen Snowmass App and AXS account, do I have to accept the transfer every time?
Nope. Once you have an account, seats transferred to you will be accepted by your account automatically (no need to accept them manually).
If you already have an AXS account, the tickets will be transferred to your account automatically. Otherwise, you’ll get an email letting you know you need to create an AXS account to claim the tickets. Just follow the simple steps to make the tickets officially yours.
Review your transfer history within the Jazz Aspen Snowmass app by clicking on MY EVENTS and selecting TRANSFERRED. You may also review your transfers and purchase history at AXS.com
A ticket transfer allows you to digitally give each guest in your party their own ticket via AXS Mobile ID. With seat transfers, you no longer need to worry about delivering the paper tickets to them in advance or meeting them outside of the gates to walk in together. There is no fee for
A ticket scanner will scan your ticket as you leave and then will rescan again at reentry.
If your credit card is lost or stolen and replaced by your credit card company before the event, you can register the new card on AXS Mobile ID (AXS.com) and remove your old card. If you cannot get AXS Mobile ID Seats on your phone, do not have your credit card upon arriving at
Many fans find it best to TRANSFER the seats to their guests prior to the event. This way your guests will be able to enter when they arrive using their own AXS Mobile ID.
AXS Mobile ID tickets via the Jazz Aspen Snowmass mobile app is the recommended form of entry, but if you don’t have access to a smartphone, you may use the credit card you used to purchase the tickets or your ID (ID must be registered to your AXS account). 1. Get the Jazz Aspen