All children 3 years and younger are FREE when accompanied by an adult. Children 4-12 years old have a discounted ticket rate for GA and VIP. There is no discounted rate for the JAS Deck and you will need to purchase a full price ticket for your children to enter the JAS Deck with
All 3-Day Passes are transferable by day.
JAS has a NO REFUND/ NO EXCHANGE* policy. Please see here for full details of the purchaser agreement. *Should JAS have to cancel any event due to Colorado or Pitkin County COVID-related restrictions you will have the option of receiving a refund for your tickets or a credit for future rescheduled events.
Your ID and the credit card used to purchase the tickets.
The Will Call office locations and hours are (subject to change): Thursday, September 2nd:2pm – 8pm (times subject to change) at Belly Up in Downtown Aspen Friday, September 3rd – Sunday, September 5th: 12pm –9pm at the Festival Entrance
JAS can only guarantee tickets purchased from our sites or apps. If you purchase from a 3rd party or scalper we will not offer customer service, authentication or support for any passes purchased through any 3rd parties. You will only know that your 3rd party pass is valid when it successfully scans into the
The only JAS approved and guaranteed way to purchase Labor Day tickets are through the AXS Mobile ID marketplace via the JAS Aspen Snowmass App. Please visit the AXS Mobile ID FAQ to learn more.
Yes, you will be able to transfer your tickets over to anyone you like via the Ticket section in the JAS Aspen Snowmass App. You simply send the tickets to your friend or family member’s AXS email and they will instantly have access to those tickets. Please visit the AXS Mobile ID FAQ to learn
Yes, you can sell your tickets, we highly recommend using the AXS Mobile ID marketplace via the JAS Aspen Snowmass App for the most efficient and safe way to complete the transaction. Please visit the AXS Mobile ID FAQ to learn more.
You can call the JAS Office at (970) 920-4996 during regular business hours (M-F 9am –5pm MST) and we can assist you with updating any ticket info